Careers

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To say that we value our employees is an understatement. At Wildman Business Group we feel our employees are our #1 asset. Join our team, share in our mission-driven culture, and realize your full personal and professional potential.

Current Openings

CDL Class A Semi Driver -HIDE

SUMMARY

Reports to the Service Manager in charge of WUL.  Delivers Wildman Business Group products to our company depot while driving a WUL vehicle on a daily basis.

POSITION RESPONSIBILITIES

  1. Delivers clean/new product to customers daily.
  2. Picks up soiled product for cleaning at WUL production plant.
  3. Unloads soiled product and distributes at plant accordingly.
  4. Loads truck with product for next delivery day.
  5. Other tasks assigned by Service Manager
  6. Keep truck clean and notify Fleet Managers of any truck issues.
  7. Responsible for keeping truck plugged in during very cold weather.

REQUIREMENTS & QUALIFICATIONS

  1. High school diploma general education degree (GED) and 2 years of CDL driving experience is preferred.
  2. Requires a Class A CDL.
  3. Must pass a DOT physical prior to employment.
  4. Must pass drug/alcohol screening.

PHYSICAL REQUIREMENTS

  1. Requires maximum physical effort.
  2. Required to sit for extended periods,
  3. Must be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk.
  4. Must be able to drive a truck/semi.
  5. Maximum unassisted lift = 50 lbs.
  6. Ability to read, enter and use efficiently a hand-held computer
  7. Ability to use telephone to communicate with internal support personnel.
  8. Must wear steel toed shoes/boots.
  9. Gloves are recommended.

ENVIRONMENTAL REQUIREMENTS

  1. Outside air temperatures during all seasons.
  2. Including extreme heat/humidity during summer and cold during winter season.
  3. At times, extreme odors or unclean product.

Senior Accountant -HIDE

SUMMARY

Support the goals and objectives of the CFO. This is done by accurately preparing weekly financial statements, balance sheet analysis, assist with monthly financial statement preparation and oversee annual budgeting for each division.  Secondarily it is the role of the Senior Accountant to assist each business unit with their understanding of the accounting process and procedures.

POSITION RESPONSIBILITIES

  1. Preparation/assist in preparation of weekly Key-Data reports
  2. Assist in annual budgeting process and facilitate monthly variation reports of budget to actual results
  3. Continuous analysis of general ledger account activity
  4. Preparation of monthly/quarterly/annual balance sheet reconciliations
  5. Implementation/planning/development/oversight of new and existing projects and procedures.
  6. Participate in the development and execution of departmental goals and objectives
  7. Assist with cash flow projections and treasury management
  8. Prepare year-end schedules and supporting work papers for annual compliance and tax review
  9. Direct internal audits of processes and procedures and create/update SOPs
  10. Provide ongoing customer service with internal and external business partners
  11. Support inventory management including quarterly physical inventory counts
  12. Will be cross trained in other duties as needed

REQUIREMENTS & QUALIFICATIONS

  • Bachelor’s Degree in Accounting or a related field
  • Certified Public Accountant preferred
  • Master’s Degree in Accounting or Business Administration preferred
  • Minimum 3-5 years of relevant working experience in public or private industry
  • Other relevant trainings and certification
  • Strong analytical skills with attention to details
  • Excellent computer skills and strong communication and interpersonal skills

Digital Marketing Manager - Wildman Corporate

SUMMARY

Wildman Business Group is a family-owned, locally operated, values-driven business that takes pride in providing quality and personalized service to our customers. Having grown into a multi-divisional leader in our industry, Wildman Business Group is comprised of four divisions including Uniform & Linen, Facility Services, Imprints, and Winona Services.

We are in need of a dedicated individual ready to take charge of all digital marketing efforts including:

  • Planning, implementing, tracking, and optimizing digital marketing campaigns, including web, SEO/SEM, email, social media, and display advertising
  • Providing program management for a major eCommerce initiative
  • Developing and optimizing marketing automation campaigns to nurture leads, grow wallet share, and cultivate customer engagement
  • Strategizing and executing our e-commerce marketing
  • Measuring and reporting on the performance of all digital marketing efforts

The ideal candidate should have a strong grasp of current marketing tools and strategies and be able to lead integrated digital marketing campaigns from concept to execution. The digital marketing manager will collaborate with the marketing team, supporting teams (such as IT and the Technology team), and vendors to launch campaigns on time and on budget, measure and optimize campaign performance, and maintain a positive ROI on campaign spends.

Responsibilities and Essential Duties:

  • Plan and execute all digital marketing, including SEO/SEM, marketing database and automation, email, social media and display advertising campaigns.
  • Provide program leadership for a major company eCommerce initiative w/ support of ops and tech teams.
  • Measure and report performance of all digital marketing campaigns and assess against goals (ROI/KPIs).
  • Identify trends and insights, and optimize spend and performance based on the insights.
  • Brainstorm new and creative growth strategies.
  • Plan, execute and measure experiments and conversion tests.
  • Collaborate with internal teams to create landing pages and optimize user experience.
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
  • Instrument conversion points and optimizes user funnels.
  • Monitor competition and provide ideas to stand out.
  • Collaborate with agencies and other vendor partners.
  • Evaluate emerging technologies.
  • Provide thought leadership and perspective for adoption where appropriate.

Competencies:

  • Strong analytical skills and data-driven thinking.
  • Strong written and verbal communication skills.
  • Solid knowledge of website analytics tools.
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
  • Working knowledge of ad serving tools.
  • Working knowledge of HTML, CSS, and JavaScript development and constraints.
  • Familiarity with web design.
  • Graphic design background/experience a major advantage.
  • Ability to plan and manage budgets.
  • Up-to-date with the latest trends and best practices in online marketing and measurement.

Education and Experience:

  • Three or more years of proven experience in digital marketing.
  • Hands-on experience with SEO/SEM, Google Analytics, and CRM software.
  • SalesForce experience preferred.
  • Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns.
  • Experience in optimizing landing pages and user funnels.
  • Experience in B2B digital marketing (lead generation and increased wallet share).
  • Experience in B2C e-commerce marketing.
  • Experience in Pardot or other marketing automation platform.
  • Experience with A/B and multivariate experiments.
  • Experience in setting up and optimizing Google Adwords and campaigns.
  • Experience in setting up and optimizing Facebook, Instagram, and Linkedin ad campaigns.

Web Support Specialist - Wildman Corporate

SUMMARY

Supports sales team by servicing customer webstores through timely completion of change requests, bug fixes and product additions. Handles technical support questions and calls as needed in support of customer service team.  Builds new web stores for customers from submitted web request forms.  Produces graphics and images as requested/required for custom webstores.  Proofs all “projects” to be complete and error free.  Often requires a quick ability to adapt and adjust in order to meet the need of the sales team to ensure that the job is completed successfully.

Responsibilities and Essential Duties:

  • Produces web updates and new store builds as delegated through project tracker tools.
  • Produces and tracks all projects through JIRA.
  • Detail oriented testing and proofing of all projects.
  • Gathers necessary information to complete projects.
  • Ensures that all deadlines are met according to order dates.
  • Ability to listen and respond to the requests of the sales team, these are their customers.
  • Functions as technical support for customers having issues using webstores.
  • Maintain a clean and professional working area.
  • Follows company procedures.
  • Other tasks as assigned by the CAO and Scrum Master

Education and Experience:

    • Portfolio Recommended
    • Requires high school diploma or equivalent and general knowledge of administrative duties: including telephone skills, filing, typing, organization etc…
    • Must have experience with MAC’s and PC’s and have knowledge of Adobe Suite and Microsoft Office products: Outlook, Word and Excel.
    • Beginner to Intermediate level experience/knowledge of HTML, Javascript, and CSS.
    • Experience using web portals to manage online content. ie. WordPress, Youtube Channel Management, Blogger
    • Experience required by position is from one (1) year through three (3) full years of employment in related positions with this or other companies.
    • Is generally guided by established policy and procedures but receives daily/weekly guidance from superior for all projects and customer service issues and miscellaneous items.
    • Attention to detail is a must as errors may involve loss of customers.
    • Requires ability to use keyboard, monitor, phone, calculator, printer, and copier.
    • Requires ability to communicate verbally with others.
    • Ability to handle multiple projects at once and maintain organization.

    BENEFICIAL SKILLS: (Not Required)

    • Experience using Adobe Creative Suite specializing on vector graphic creation in Illustrator.
    • Aesthetically pleasing and flexible design skills to meet a variety of styles.
    • Understanding of screen print processes and other print methods a plus.
    • Experience with Wilcom embroidery / art management software would be highly beneficial but not required.

    Physical Requirements:

    • Low physical effort required to sit for extended periods, stand at files, bend, stoop, life, and walk.
    • Maximum unassisted lift = 50 lbs.  Averages lift less than 15 lbs.
    • Typing skills- minimum of 50+ words per minute.
    • Ability to read and enter hand written orders from Outside Sales and customers via email and postal mail.
    • Ability to use telephone to communicate with customers, Inside sales and support, and Outside Sales personnel.

    Environmental Requirements:

    • Inside average office environment.
    • Must occasionally be in production area for discussion of customer orders, average time of 5 minutes or less in other areas than office.
    • Production area average temperature 62 F and 95 F January through December.
    • Average office noise levels.
    • No personal protective equipment required.
    • Ambient temperature between 68 and 76F in office

Service Desk Technician - Wildman Corporate

JOB SUMMARY:

  • Install, upgrade and configure workstations, software and end-user equipment.
  • Provide technical assistance and first-line support for hardware/software problems.
  • Serves as IT support focal point, ensuring all helpdesk requests are correctly distributed to the appropriate IT functional area.
  • Run hardware/software audits to ensure compliance and security.
  • Provide accurate, timely and professional resolution on all supported issues
  • Document standardized practices and create end-user training for common tasks.

QUALIFICATIONS AND REQUIREMENTS:

Minimum Requirements:

  • Service-focused mindset with a strong sense of urgency when resolving customer problems.
  • Exceptional troubleshooting and critical thinking skills.
  • Familiarity with Windows-based systems and proficiency in Microsoft Office applications.
  • Possess excellent verbal and written communication skills, and the ability to interact professionally with a diverse group including executives, managers, supervisors and end users.

Desired Skills and Experience:

  • Prior helpdesk experience a plus.
  • Configuring/troubleshooting Windows 7/10, printers and VoIP phones.
  • Troubleshooting/repairing computer hardware
  • Experience with Office 365 and Active Directory a plus
  • A+, Network+, Microsoft MTA Certification a plus

Graphic Designer - Wildman Business Group - HIDE

SUMMARY

We are looking for a bright, motivated individual to create emotional connections for our customers through visual branding, graphic elements, iconography, and typography. You must be able to effectively balance graphic design with an understanding of human responses to various types of imagery and combine visual branding, graphic elements, and typography/fontography to inspire emotions and responses in an audience. Whether on the page or on the screen, you must be able to create appropriate, iconic, memorable, and most of all, super marketable designs.  You may be Wildman Business Group material if you are self-motivated, excel at learning, play as hard as you work, routinely exceed others’ expectations, are mentally flexible and enjoy taking ownership and sharing success. A good attitude, raw intellect, and insatiable curiosity are essential.

POSITION RESPONSIBILITIES

  1. Create visual treatments and graphic elements/assets
  2. Have a great attitude and carnivorous need to learn
  3. Work with a team of exceptional people
  4. Involvement in multidisciplinary projects
  5. Assists team members in accomplishing internal project objectives
  6. Ability to translate business and brand goals into innovative, meaningful and differentiated experiences

REQUIREMENTS & QUALIFICATIONS

  1. 4+ years experience in applicable field
  2. Expertise and ability to evolve with creative technologies, including proficiency in the latest Adobe Creative Suite
  3. Solid grasp of design concepts, ideally with a degree/education in design
  4. Strong typographical skills
  5. Understanding of how print design is merging with interactive and how to develop brands that can make the transition from screen to screen
  6. Self hosted WordPress management experience a big plus
  7. Ability to manage multiple projects at the same time in a fast-paced environment
  8. Technically capable, excellent communicator, and a desire to improve processes
  9. Knowledge of HTML, HTML5, CSS, JavaScript, and jQuery a plus

Marketing Associate (Part Time) - Wildman Business Group-HIDE

SUMMARY

We are looking for a bright, motivated individual who wants to apply him or herself to true marketing strategy development and execution. This can include research, analysis, process architecture, creative, analytics, communications, copywriting, and technical savvy. You may be Wildman Business Group material if you are self-motivated, excel at learning, play as hard as you work, routinely exceed others’ expectations, are mentally flexible and enjoy taking ownership and sharing success. A good attitude, raw intellect, and insatiable curiosity are essential.

POSITION RESPONSIBILITIE

  1. Have a great attitude and carnivorous need to learn
  2. Answer the question “Are you ready to…” with “yes!”
  3. Work with a team of exceptional people
  4. Involvement in multidisciplinary projects
  5. Self-start and fill your own plate with something useful to do
  6. Identifies marketing opportunities by identifying consumer requirements; defining market, competitor’s share, and competitor’s strengths and weaknesses
  7. Assists team members in accomplishing client project objectives

REQUIREMENTS & QUALIFICATIONS

  1. BA/BS or equivalent working experience
  2. 2+ years experience in applicable field
  3. Basic Adobe Creative Suite skills including Photoshop and Illustrator
  4. Self hosted WordPress management experience a plus
  5. Strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis
  6. Foundation SEO knowledge base; SEO project experience a plus
  7. Proficiency in marketing automation systems and integrating those systems with other technologies
  8. Ability to work with and in a CRM, mining data to discover insights and guide marketing activities

Director of Marketing - Wildman Business Group-HIDE

SUMMARY

Wildman Business Group is a family-owned, locally operated, Christian-based business and takes pride in providing quality and personalized service to customers. Having grown into a multi-divisional leader in their industry, Wildman is comprised of five divisions including Uniform & Linen, Facility Services, Imprints, Winona Services, and YouTheFan. We are in need of a dedicated individual ready to take charge of developing, executing, and maintaining marketing strategies to help us continue to meet our goals. This person will be responsible for but not limited to managing our brand, market research and planning, marketing, advertising, promotional activities, sales enablement, and internal and external communications, taking steps to measure, enhance, and enrich the position and image of a company through various goals and objectives. This individual will own implementation of the company’s overall brand strategy, with leadership for all initiatives regarding the positioning, use and influence of the brand. Day-to-day tasks include managing and coordinating marketing and creative staff, building and executing marketing campaigns, leading market research efforts to uncover the viability of current and existing products/services, and liaising with media organizations, contractors, and agencies.

POSITION RESPONSIBILITIES

  1.            Market Research
    • Analyze market trends and recommend changes to marketing and business development strategies based on analysis and feedback
    • Conduct customer, brand and product research initiatives
    • Take calculated risks based on data-driven analytics
    • Provide short and long-term market forecasts and reports by directing market research collection, analysis, and interpretation of market data
    • Influence present and future products and services by determining and evaluating current and future market trends

    Competitive Analysis

    • Define market, competitors’ share, and competitors’ strengths and weaknesses
    • Monitor competitor products, services, and marketing activities
    • Use competitive intelligence to develop and drives sales enablement communication and collateral
    • Create and execute strategies to continually gather and analyze competitive intelligence

     Brand Management

    • Ensure brand messages and identity usage are consistent
    • Establish and maintain a consistent corporate image throughout all product lines, campaign materials, and events
    • Identify brand execution opportunities such as on products, textile, print, and digital
    • Provide marketing/communications input and support to the senior leadership in the development of acquisitions, joint ventures, affiliations and partnership arrangements

    Demand Generation

    • Nurture and enrich all external perceptions of the company and growth of market share
    • Engage consumers on social media and other digital platforms
    • Drive overall CRM and direct marketing
    • Collaborate with sales to develop strategic partnership activities and implement the execution framework and strategic plan on identified opportunities
    • Plan and oversee the organization’s advertising and promotion activities including print, electronic, social media and direct mail outlets

    Program Development

    • Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, initiating corrective actions, and managing vendors
    • Plan marketing and branding objectives
    • Develop and implement marketing plans, including promotional programs and calendars, new product introductions, and other marketing projects
    • Prepare marketing strategies alongside other company executives and staff
    • Work with the executive team to expand product solutions and offerings
    • Support the development of sales forecasts and product branding initiatives
    • Measure against program objectives and interpret those results into actionable outcomes
    • Obtain market share by developing marketing plans and programs for each product, directing promotional support
    • Maintain relations with customers by organizing and developing specific customer-relations programs, determining company presence at conventions, annual meetings, trade associations, and seminars
    • Establish and grow a target market share
    • Develop and manage social media strategy and associated platforms

    Sales Tools/Collateral Development

    • Lead all areas of content generation and production across all channels
    • Oversee creation and delivery of press releases, advertisements, and other marketing materials
    • Oversee design of print ads and publications
    • Oversee creation and execution of digital creative including website management and updates, email marketing, social media marketing, and online advertising and provide analytical review
    • Work with writers and artists, overseeing copywriting, design, layout, and production of promotional materials
  • Team Development
  • Complete marketing department operational requirements by scheduling and assigning employees, following up on work results
  • Lead and manage a matrixed marketing team comprised of both direct and indirect reporting as well as agency and contractor resources
  • Maintain marketing staff by recruiting, selecting, orienting, and training employees
  • Maintain marketing staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results
  • Develop marketing staff by providing information, educational opportunities, and experiential growth opportunities
  • Manage agency providers, consultants, freelancers and other suppliers, including contract negotiation and management

REQUIREMENTS & QUALIFICATIONS

  • Bachelors’ degree in marketing, business, related field or applicable experience; MBA preferred
  • Experience in all aspects of developing and managing marketing strategies
  • Technical marketing skills (analytics, web development, copywriting, creative)
  • Proven experience in customer and market research
  • Relevant product and industry knowledge
  • Experience with relevant software applications including Salesforce (CRM), Asana (PM), WordPress (CMS), Pardot (B2B marketing automation), Hootsuite (social management), RivalFox (competitive intelligence), Google Analytics
  • Experience managing vendor resources and contracts
  • Must be available for up to 10% domestic travel
  • Minimum 5 years of experience leading marketing activities, 10 years in business

Competencies

  • Dynamic, self-motivated and driven; independent and proactive
  • Able to manage multiple work streams and stakeholders effectively
  • Strong analytical thinker – data driven, leverages data for customer / market insights
  • Strong financial acumen – budgeting, pricing, profitability, ROMI
  • Strategy oriented, including development and execution, and able to advance to more senior level positions
  • Strong communicator with experience and ability to influence people including direct and indirect teams
  • Exceptional written/oral and presentation skills
  • Clear thinker with extensive experience in product positioning, market sizing, segmentation and analysis
  • Advanced understanding of both online and offline marketing strategies and concepts
  • Understanding of SEO, PPC, and content marketing
  • Ability to learn and understand the customer
  • Strong understanding of creative services for print and digital, art and copy

Staff Accountant - Wildman Business Group-HIDE

SUMMARY

Support the goals and objectives of the CFO. Applies principles of accounting to analyze financial information and prepare financial reports for domestic and international locations

POSITION RESPONSIBILITIES

  1. Preparation and posting of standard weekly journal entries
  2. Assist with weekly key data report preparation
  3. Analyze daily banking transactions and journal entries; and prepare daily bank reconciliation.
  4. Reconcile balance sheet accounts monthly
  5. Payroll reconciliation/processing/posting
  6. Assist with annual financial statement review & 401(k) audit
  7. Manage credit card account activity, including posting, verifying charges, and reconciling account
  8. Assist with Inventory counts
  9. Review invoices for proper GL Coding
  10. Maintain schedule of prepaid expenses and prepaid inventor.
  11. Other assigned tasks as needed.

REQUIREMENTS & QUALIFICATIONS

  1. Minimum of Associate’s Degree in Accounting or a related field preferred.
  2. Previous related accounting work or internship experience; 1-3 years
  3. Other relevant trainings and certification (Microsoft Office, Excel a must)
  4. Strong analytical skills with attention to details
  5. Excellent computer skills
  6. Strong communication and interpersonal skills

Order/Inventory Control Coordinator - You The Fan! -HIDE

SUMMARY

The Order/Inventory Control Coordinator will be responsible for overseeing the Order Management function, which includes order entry support for the Inside sales teams, all purchasing related functions, and all administrative functions relating to the order flow process, including post entry follow up and customer service. This position is a hands-on role, where responsibilities will consist mainly of participating in and managing the day to day order management operations, process development and improvement, coordinating and troubleshooting between internal groups, operational metric development, detailed ad hoc analysis and recommendation of new projects, key data report packages. The position will also be responsible for other duties as assigned. Major duties include: Monitoring and reporting on data entry, inventory and purchasing metrics, maintain adequate levels of inventory for program accounts. Provide support to internal sales and service team. Key Objectives: Position the team to accomplish same day order processing and exceptional customer service, allowing the inside sales team to focus activity to follow up, quotes, and sales process.

POSITION RESPONSIBILITIES

  1. Oversee order management activities, including responsibility for managing the processing queue of orders and troubleshooting questions.
  2. Review inventory on a daily basis and place replenishment PO’s to insure we have all stock items on hand and ready to ship same day.
  3. Work with sales to gain accurate information and then submit the orders to the warehouse for shipment.
  4. Work with sales and the executive team to adjust forecasting models, while also informing them of unusual runs on certain product types.
  5. Work with sales, customer service, the E Commerce team, and the warehouse to insure new EDI and MAS channel accounts are set up perfectly according to their order processing guidelines.
  6. Create associated SOP manuals for each one of these accounts.
  7. Daily purchasing, order confirmation management, back order management.
  8. Work as a pricing, quoting, and sourcing specialist for large order opportunities for sales.
  9. Manage the item master working with sales and the warehouse to set each new item up correctly.
  10. Ensuring high-quality, exceptional service is provide to our external and internal customers.
  11. Weekly/Monthly tracking and reporting.
  12. Manage invoicing and receiving batching.
  13. Delivering reporting metrics, and ensuring the process is efficient from top results.
  14. Manage the open order report and post entry follow up.
  15. Ensure quick turn time on orders and customer service related tasks.
  16. Work with Inside Sales Manager and team on receiving clean and formatted orders for consistent order entry.
  17. Audit order entry, costs, margins, correct invoicing, credits, and returns.
  18. Assemble Key Data packet for management meeting. Retrieve reports from appropriate department managers.
  19. Suggest improvements that can be made to increase activity, results, efficiencies.
  20. Ensure CRM cases are addressed, followed up on, and closed.

REQUIREMENTS & QUALIFICATIONS

  • BS or BA degree in Business Administration, Marketing/Sales.
  • Two to five years’ experience in purchasing and/or inventory preferred.
  • Strong PC skills including spreadsheet, presentation, and word   processing skills.
  • Ability to work with Sequel tables and write BI reports out of Sequel is preferred.
  • Strong work ethic.
  • Ability to work in self-directed, fast-paced entrepreneurial environment.
  • Exceptional written and verbal communication. This may include written reports or correspondence or to speak with internal and external customers, and executive management.
  • Ability to maintain an upbeat and positive attitude at all times.
  • Ability to apply math skills such as percent, ratios and interpret graphs and charts.
  • Demonstrates the use of problem solving through the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Highly proficient in use of personal computer including email, routine database activity, Q Page, MS Word, Excel, PowerPoint, and web platform.
  • Able to handle multiple tasks simultaneously.
  • Ability to handle difficult tasks calmly and effectively in high stress situations.

Outside Sales - Facilities Services Division -HIDE

SUMMARY

The position is responsible for Business to Business sales. They will call on business owners, senior level decision makers, and executives to promote Wildman solutions in support of our products. The position will develop and present competitive solutions by promoting Wildman’s reputation, reliability and industry stature. They are expected to prospect using both conventional and creative means, which includes cold-calling to social networking, in order to build the business base.

POSITION RESPONSIBILITIES

Generates and develops new business to meet specified sales goals. Responds to all inquiries and requests in a timely and professional manner. Prepares and presents sales proposals. Plans and manages potential prospects in sales territory. Understands and communicates information regarding company products, services, and policies and procedures to new/potential customers. Possesses and maintains thorough knowledge of Wildman Business Group industry product information. Continually gathers information on local competition and prevalent industry and business climate within given territory; communicates information to management and others as needed. Negotiates contracts/service agreements. Ensures that all required client paperwork is complete, accurate, and submitted on time. Provides timely and accurate reports as required. Attends and participates in business/trade events that impact business unit. Attends and participates in team strategic sales meetings. Performs other duties as assigned by manager.

REQUIREMENTS & QUALIFICATIONS

Bachelor’s degree (B. A.) or equivalent, one to two-year’s experience, or equivalent combination of education and experience. Must be a self-starter and proactive. Commitment to excellence and high standards. Excellent written and verbal communication skills. Good judgement with the ability to make timely and sound decisions. Creative, flexible, and innovative team player. Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization. Strong organizational skills; able to manage priorities and workflow. Ability to work independently and as a member of various teams and committees. Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Excellent problem resolution and consultative sales skills. Proven ability to handle multiple projects and meet deadlines. Professional representation of the company. Strong interpersonal skills. Ability to prepare reports and business correspondence. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Proficient on Microsoft Office software: Outlook, Word, Excel, PowerPoint and Internet Explorer. Must be able to speak, read, write, and understand English as the primary language(s) used in the workplace.

Service Manager - Facilities Services Division - HIDE

SUMMARY

Service Managers are responsible for building and maintaining positive relationships with customers, while generating sales growth, monitoring service quality, ensuring customer satisfaction and providing front-line supervision to the Account Service Representatives, A.S.R.’s. Reports directly to the FAS General Manager.

Minimum time requirements: generally 40-45 hours/week based upon the routes assigned. Service Manager is required to stay until each of their ASR’s are done each day.

POSITION RESPONSIBILITIES

  1. You will be required to visit all customers monthly. Visits will consist of surveys, inventory counts, and to ensure 100% customer satisfaction. Any negative issues will be remedied immediately not to exceed 30 days.
  2. Responsible to maintain all current business. You will be required to return all Trouble Board calls immediately. All other calls will be returned/completed within 24 hours.
  3. You must maintain a positive or break-even route volume for your assigned routes. This is measured weekly. You will call on every item that is stopped by a customer.
  4. You will be responsible for the training, mentoring, and wellbeing of a team of ASR’s. You will check each of them daily to ensure route completion. Communicate and listen to your team daily. You will conduct weekly training and talk with each ASR concerning their Weekly Key Data. You will ensure your team is aware and trained on all company policy and procedures.
  5. You will be held accountable to produce leads to encourage growth within the Wildman Business Group family of companies. You will also work with your team to help grow each route with additional products and accounts.
  6. You will cover each ASR’s route while they are on vacation, sick days, etc.….
  7. Other duties as assigned.

REQUIREMENTS & QUALIFICATIONS

  1. Must be a team player.
  2. HS Diploma/GED required and Must be at least 21 years of age
  3. Must have a valid driver’s license
  4. Previous management experience preferred
  5. Previous sales experience preferred
  6. Must be able to pass a DOT physical
  7. Must be highly organized
  8. Must be proficient with computers
  9. Must be proficient with MS office: Outlook, Word and Excel

Production Worker - Wildman Uniform and Linen

Responsibilities

  • Execution of the Wildman Uniform & Linen production process.
  • Responsible for all aspects processing.
  • Completion of daily reporting.
  • Regular clean up and end of shift finalization duties.
  • Performs other duties as assigned by manager.

Preferred Qualifications

  • High School diploma or general education degree.
  • One to three months of related work experience as a General Laborer.
  • Detail-oriented and pays close attention to accuracy.
  • Requires ability to communicate verbally with others.
  • Ability to work in a fast paced environment.
  • Basic computer skills.
  • Time management skills.
  • Can apply common sense understanding to carry out instructions furnished in written or oral form.
  • Able to handle multiple projects simultaneously.

Physical/Environmental Demands

  • Ability to lift and carry objects up to 25 lbs. throughout the shift of work.
  • Ability to maneuver throughout the facility/facilities as needed.
  • Standing; walking; manual dexterity sufficient to reach/handle items and work with fingers for 8 -10 hours per day.
  • Extreme temperatures – Summer (heat)/Winter (cold)

Stockroom Assistant - Wildman Uniform and Linen-HIDE

Responsibilities

  • Ability to manage work orders.
  • ID labels.  Pull Garment/Emblem orders.
  • Inspecting garments for quality.
  • Noting garments to be embroidered.
  • Sewing/hemming of garments.
  • Sewing emblems on shirts.
  • Use computer to issue garments.
  • Use heat seal machine to attach bar codes.
  • Final inspection to assure work is completed and accurate.
  • Daily uniform orders to driver’s hold rails.
  • Daily check in sheets to driver’s/sale’s quit racks.
  • Measure pants to get correct inseam applied.
  • Responsible for all aspects relating processing and restocking.
  • Completion of daily reporting.
  • Regular clean up and end of shift finalization duties.
  • Other duties as assigned.

Preferred Qualifications

  • High School diploma or general education degree.
  • One to three months of related work experience as a General Laborer.
  • Detail-oriented and pays close attention to accuracy.
  • Requires ability to communicate verbally with others.
  • Ability to work in a fast paced environment.
  • Basic computer skills.
  • Time management skills.
  • Can apply common sense understanding to carry out instructions furnished in written or oral form.
  • Able to handle multiple projects simultaneously.

Physical/Environmental Demands

  • Ability to lift and carry objects up to 50 lbs. throughout the shift of work.
  • Ability to maneuver throughout the facility/facilities as needed.
  • Standing; walking; manual dexterity sufficient to reach/handle items and work with fingers for 8 -10 hours per day.
  • Extreme temperatures – Summer (heat)/Winter (cold)

Stockroom Supervisor - Wildman Uniform and Linen - HIDE

Job Summary: Manage daily operation of stockroom, inventory control, customer service, shipping, and receiving. Develop and implement stockroom policies and procedures. Prepare, monitor and analyze various financial reports. Provide guidance and supervision to entry-level staff.

Duties and Responsibilities Include: Responsible to lead and direct a fast-paced and dynamic Production Stockroom team. Hiring, motivating, training, and evaluating individuals who are performing various entry-level positions in our Stockroom of uniform garments. Managing the accuracy of orders placed/filled, application/stripping of emblems, repair of garments, and overall location material costs percentages. Monitor and maintain appropriate inventory levels of supplies working closely with staff and vendors. Reconcile accounts. Conduct semi-annual inventory and reconciliation of stockroom inventory to accounting records. Responsibility and accountability for the bottom line results. Responsible for returns of damaged items or items ordered in error. Develop new ideas to reduce costs within the stockroom. Traces history of items to determine reasons for discrepancies between inventory and stock-control records and recommends remedial actions to resolve discrepancies. Recording and reporting on efficiencies, merchandise use, scrap, PDO, and numerous other items. Work closely with Engineering to ensure all equipment is functioning properly, recording and reporting all breakdowns. Possibly helping in the repair of said equipment. Ensuring Service and Sales Departments are provided with the products and merchandise needed to service the end user (our customers). Work closely with sales and service managers to adjust our standards to match and stay in line with the customers’ need. All other duties as assigned.

Supervisory Responsibilities: Directly supervises 5-6 employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements/Qualifications: High school diploma or equivalent. Previous management experience. Attention to detail and able to multi-task. Ability to use desktop pc, keyboard, monitor, phone, calculator, and other office equipment. Ability to communicate effectively. Work in a fast-paced environment with strong time management skills.

Physical Requirements: Requires that you can stand for extended periods of time, most of the day. Must be able to fill in for subordinates. Must be able to drive a forklift and company vehicle if needed. Ability to bend, stoop, squat, kneel, twist, lift, push and reach. Ability to do some repetitive motion and fine motor skill. Ability to lift and carry objects up to 25 lbs. throughout the day.

Inside Sales Manager - Wildman Imprints-HIDE

Wildman Business Group (“WBG”) is currently seeking out a high-level candidate to fill the position of Inside Sales Manager for our Wildman Imprints Division. Wildman Business Group is a diversified local leader comprised of 5 divisions who are focused on customer service.

To continue the development of our long-term growth strategy, Wildman Imprints has made the decision to increase the size of our outstanding support team. It is our goal to hire an Inside Sales Manager to enhance our world class, in house sales team.

The Inside Sales Manager is responsible for managing all aspects of the inside sales department, including customer retention and customer service best practices. Major duties include: Leading, coaching and training the inside sales team, providing management communications to the inside sales department, monitoring and reporting on sales, customer service, and retention metrics, provide support to internal sales and service team. This includes order entry, various forms of data entry, communication with customers via phone and email, and clerical duties that support office function.

ESSENTIAL FUNCTIONS:

·         Build a solid inside sales team that exceeds sales goals and objectives.

·         Ensure that the inside sales team is providing 100% support to the outside sales reps.

·         Support the VP of Sales with quoting and new sales related administrative tasks.

·         Monitor employee productivity and motivate the team to reach daily goals, which                     include but are not limited to:

o   Proactive sales initiatives

o   Customer quotes

o   Customer service

·         Coordinate department activities and projects to meet project timelines.

·         Ensure quick turn time on orders and customer service related tasks to Order                             Processing  Specialists.

·         Work with Order Processing Manager on transferring clean and formatted orders to                OPS’s.

·         Evaluate and improve inside sales and sales administration processes.

·         Supervise team in accordance with company policies and procedures.

·         Provide coaching for existing Inside Sales Reps and training for new reps.

·         Conduct employee interviews, orientations, hiring/firing, in coordination with the VP             and HR.

·         Manage performance and salary reviews, and develop employee development plans.

·         Resolve interpersonal issues within department and escalate to VP if required.

·         Schedule and lead department staff meetings, workshops, functions, processes

·         Manage weekly sales, retention, and other measurement metrics to be presented in                 the Key Data meetings

·         Suggest improvements that can be made to increase activity, results, efficiencies

·         Ensure accurate and complete information is captured in customer relationship                         system (CRM). Provide data quality checks weekly.

·         Attend industry conferences to network and develop industry expertise.

·         Work closely with Internal Team and Outside Sales Representative to solve customer               interests or concerns.

·         Lead the inside sales team, invest into their development, and keep them engaged                   and motivated.

Requirements and Qualifications

•     BS or BA degree in Business Administration, Marketing/Sales

•     Two to Five years sales experience preferred

•     Strong PC skills including spreadsheet, presentation, and word   processing skills.

·     Strong work ethic, leading the inside team by example

·     Ability to work in self-directed, fast-paced entrepreneurial environment.

·     Exceptional written and verbal communication. This may include written reports or                 correspondence or to speak with internal and external customers, and executive                       management.

·     Ability to maintain an upbeat and positive attitude at all times.

·     Ability to apply financial skills such as margin, ratios and interpret graphs and charts.

·     Demonstrates the use of problem solving through the use of logic and reasoning to                   identify the strengths and weaknesses of alternative solutions, conclusions or                           approaches to problems.

·     Highly proficient in use of personal computer including email, routine database                         activity, CRM systems, MS Word, Excel, PowerPoint, and web platforms.

·     Able to handle multiple tasks simultaneously.

·     Ability to handle difficult tasks calmly and effectively in high stress situations

This position will be located in Warsaw, IN

Production Team Leader - Wildman Imprints -HIDE

Responsibilities

  • JOB SUMMARY:To assist in receiving, stocking and fulfilling inventory orders. This includes but is not limited to being cross-trained in receiving, production, inspecting and shipping, and embroidery. With the ability to fill in when needed in these areas. The Production Team Leader would function as a workflow supervisor at the direction of the Production Manager.ESSENTIAL FUNCTIONS
    • Receive in inventory goods and confirm they match purchase order specifications and quantity.
    • Restock inventory bins.
    • Pull inventory to fulfill customer orders.
    • Assist in preparing orders for shipment.
    • Assist in counting quarterly inventory.
    • Report all inventory shortages to management.
    • Keep warehouse clean and organized.
    • Learn and understand the embroidery machines, including preventative maintenance and proper embroidery technique.
    • Embroider goods according to expectations and standards
    • All other duties as assigned

Preferred Qualifications

  • High School Diploma or General Education Degree (GED).
  • Inventory and warehouse experience is a plus but not required.
  • Ability to work as part of a team.
  • Ability to read and understand sales order.
  • Detail oriented and pays close attention to accuracy.
  • Time management skills.
  • Ability to convey information effectively through written and verbal communications.
  • Able to handle difficult task calmly and effectively in high stress situations.

Physical/Environmental Demands

  • Ability to lift and carry objects up to 50 lbs. throughout the shift of work.
  • Ability to maneuver throughout the facility/facilities as needed.
  • Standing; walking; manual dexterity sufficient to reach/handle items and work with fingers for 8 -10 hours per day.
  • Extreme temperatures – Summer (heat)/Winter (cold)

Production Specialist - Wildman Imprints -HIDE

Responsibilities:

Execution of the company’s production process. Responsible for all aspects of processing. Completion of daily reporting. Regular clean up and end of shift finalization duties. Reads and identifies orders and products. Works in receiving and shipping. Ability to run embroidery machines. Pulls,  put away and counts inventory. Special Projects reading spreadsheets, bagging, and labeling.

Hours: This will be considered a mid-shift/2nd shift position. The individual applying for this job will train on days for a month. Training will be held from 8:00 am – 4:30 pm Monday through Friday. Once the 30 days of training is done, normal working hours will be 12:00 pm – 8:30 pm Monday through Friday.

Requirements and Qualifications:  Detail-oriented and pays close attention to accuracy. Requires ability to communicate verbally with others. Ability to work in a fast-paced environment. Basic computer skills. Time management skills. Can apply common sense understanding to carry out instructions furnished in written or oral form. Able to handle multiple projects simultaneously.

Education and Work Experience: High School diploma or general education degree. One to three months of related work experience helpful but not required.

Physical/Environmental Demands: Ability to lift and carry objects up to 25 lbs. throughout the shift of work. Ability to maneuver throughout the facility/facilities as needed. Standing; bending; twisting; walking; manual dexterity sufficient to reach/handle items and work with fingers for 8 -10 hours per day. Extreme temperatures – Summer (heat)/Winter (cold).

Area Manager - Indianapolis - HIDE

Responsibilities

JOB SUMMARY: Responsible for business growth and sales excellence in the Indianapolis region for three closely related, industrial business lines. Provides local leadership to all sales personnel. Owns relationships with local partners in support of sales growth initiatives. Leads culture and accountability for local team to regional goals and KPIs. Reports direct line to the COO and dotted line to three Division VPs.

Essential Duties:

  • Provides leadership to our local sales and account management teams including reinforcing culture and team building with hiring/firing responsibilities.
  • Collaborates on overall market growth and service strategies; designs path to achieve targets Drive additional share of wallet/account penetration through cross-selling.
  • Manages local operations including Service / Fulfillment management, Business and market intelligence, and Contract management.
  • Serves as primary contact for critical, local partners and major customer accounts.
  • Responsible customer satisfaction and retention on par w/ company standards (>95%).
  • Lead others-first ethos through serving, giving, and leadership in the Indianapolis community.
  • Spends significant time in the field on service ride-a-longs and sales calls with the team.

Minimum Requirements:

  • 10+ years of business experience with 5+ years of sales or general management experience.
  • Prior success in effectively scaling and managing a team.
  • Bachelor’s degree or equivalent experience required, MBA is a plus.
  • Financial acumen in helping to create and manage a budget required.
  • Proven experience with Business to Business sales (as a Sales leader or Manager).
  • Performance driven and able to deliver strong results.
  • Highest standards of integrity and willing to commit to the company’s values and purpose work.
  • Excellent communication skills, both verbal and written.
  • Entrepreneurial including being prepared to sell, service, clean, load, and sweat as needed.
  • Willing / Capable to work independently and remotely from headquarters required.
  • Knowledge and connections to the Indianapolis industrial community a plus.
  • Experience leading in a matrix or multi-stakeholder organization a plus.
  • Able to pass drug/alcohol screening.

Web Support Specialist - Wildman Imprints-HIDE

JOB SUMMARY: Reports to the Web Marketing Manager. Supports sales team by servicing customer webstores through timely completion of change requests, bug fixes and product additions. Works with Graphic Design Manager as needed on production graphics for screen print, promotional, and embroidery products. Handles technical support questions and calls as needed in support of customer service team. Builds new web stores for customers from submitted web request forms. Produces graphics and images as requested/required for custom webstores. Proofs all “projects” to be complete and error free. Often requires a quick ability to adapt and adjust in order to meet the need of the sales team to ensure that the job is completed successfully.   ESSENTIAL FUNCTIONS:

    • Produces web updates and new store builds as delegated through project tracker tools.
    • Produces high quality production graphics for screen print, promotional, and embroidery products.
    • Produces and tracks all projects through the project tracker tools.
    • Detail oriented testing and proofing of all projects.
    • Gathers necessary information to complete projects.
    • Ensures that all deadlines are met according to order dates.
    • Ability to listen and respond to the requests of the sales team, these are their customers.
    • Functions as technical support for customers having issues using webstores.
    • Maintain a clean and professional working area.
    • Follows company procedures.
    • Other tasks as assigned by the Division VP and Web Marketing Manager.

QUALIFICATIONS AND REQUIREMENTS:

  • Portfolio Recommended
  • Requires high school diploma or equivalent and general knowledge of administrative duties: including telephone skills, filing, typing, organization etc…
  • Must have experience with MAC’s and PC’s and have knowledge of Adobe Suite and Microsoft Office products: Outlook, Word and Excel.
  • Intermediate level experience/knowledge of HTML, Javascript, and CSS.
  • Intermediate level experience using Adobe Creative Suite specializing on vector graphic creation in Illustrator.
  • Aesthetically pleasing and flexible design skills to meet a variety of styles.
  • Understanding of screen print processes and other print methods a plus.
  • Experience with Wilcom embroidery / art management software would be highly beneficial but not required.
  • Experience required by position is from one (1) year through three (3) full years of employment in related positions with this or other companies.
  • Is generally guided by established policy and procedures but receives daily/weekly guidance from superior for all projects and customer service issues and miscellaneous items.
  • Attention to detail is a must as errors may involve loss of customers.
  • Requires ability to use keyboard, monitor, phone, calculator, printer, and copier.
  • Requires ability to communicate verbally with others.Ability to handle multiple projects at once and maintain organization.

IT Help Desk Tech - Level II - Wildman Corporate - HIDE

JOB SUMMARY:

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Responds to queries either in person or over the phone. Writes training manuals. Train computer users. Maintain daily performance of computer systems. Responds to email messages for customers seeking help. Ask questions to determine nature of problem. Walk customer through problem-solving process.  Install, modify, and repair computer hardware and software. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Follow up with customers to ensure issue has been resolved.  Gain feedback from customers about computer usage.  Run reports to determine malfunctions that continue to occur.  Night and weekend work as requiredAll other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

Minimum Requirements:

  • Bachelor’s Degree in Computer Science or related field or related experience.
  • Ability to communicate technical computer to technical and non-technical audiences.
  • Ability to manage multiple concurrent projects and motivate professional staff.
  • Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills.
  • Strong documentation skills.
  • Minimum 3-5 years’ experience within Information Technology.  A+, Network+ and Microsoft Certified professional (MCP) certifications.
  • Expert knowledge of Windows 7 & 10, all versions of IOS and Android mobile OS.
  • Working knowledge of Windows Server (2012 & 2016).
  • Working knowledge of Active Directory.
  • Experience with Office 365.
  • Experience with help desk software and remote support software.

Preferred Qualifications:

  • Working knowledge of VMware ESXi.
  • Working knowledge of SQL server 2008/2012.
  • Working knowledge of Veeam backup software.
  • Experience with SonicWALL firewalls and VPNs.
  • Experience with Crystal Reports.
  • Experience with Track-IT.
  • Experience with Linux.

Customer Engagement Specialist - Wildman Imprints -HIDE

Job Summary: Reporting to the Vice President of Sales, the Customer Engagement Specialist is a customer facing project manager responsible for managing the launch and onboarding of new customers from customer pre-commitment to post launch. This includes working with the customer and sales teams to onboard a new client for Wildman Imprints while working with operations, web, graphic design, production and sales departments.

Key Objectives: Successfully onboard and launch new customers for Wildman Imprints by collecting, gathering, communicating and executing on specific action items regarding various aspects of the business (i.e. operations, web/graphics, sales) while directly assisting and managing large program accounts.

Responsibilities:

  • Provide excellent customer service and client satisfaction in onboarding new customers.
  • Manage and direct all integration activities that align with our strategic plan and our vision to be the easiest apparel and promotional company in the market.
  • Organizing and leading Wildman Imprints’ launch gate process and autonomously creating new and improved processes to onboard new clients more effectively.
  • Directly interact with customers to gather business critical information regarding their apparel and promotional program and communicate a plan to the management team.
  • Manage and service top program accounts within Wildman Imprints to provide best in class sales and service.
  • Evaluate, plan and execute necessary inventory agreements with customers and the Wildman Imprints operations team.
  • Analyze and audit processes and deliver improvement suggestions to the management team. Monitors and tests systems and process to improve launch procedures and internal controls to deliver excellence to our customers.
  • Provides quotes to all customers within 24 hours or less.
  • Prepares orders for order processing team as necessary.
  • Ensure accurate and complete information is captured in our customer relationship (CRM) system. Properly setup new customers in our system to begin onboarding.
  • Working with outside sales and inside sales managers to successfully transition new clients to Account Managers and Inside Sales Coordinators.
  • Utilize strong analytical ability to evaluate end to end customer experience across multiple channels and customer touch points.
  • Possesses and maintains thorough knowledge of Wildman Business Group industry & product information.
  • Minimal regional travel to meet with customers and prospects

Minimum Requirements:

  • BS or BA degree in Business Administration/Management, Marketing, Project Management or equivalent experience.
  • Two to Five years of project management, sales or customer service experience.
  • Strong PC skills including spreadsheet, presentation, and word processing skills.
  • Strong work ethic and desire to best meet customer needs.
  • Ability to work in self-directed, fast-paced entrepreneurial environment.
  • Exceptional written and verbal communication. This may include written reports or correspondence or to speak with internal and external customers, and executive management. Ability to maintain an upbeat and positive attitude at all times.
  • Ability to apply financial skills such as margin, ratios and interpret graphs and charts. Demonstrates the use of problem solving through the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Highly proficient in use of personal computer including email, routine database activity, CRM systems, MS Word, Excel, PowerPoint, and web platforms.
  • Able to handle multiple tasks simultaneously.
  • Ability to handle difficult tasks calmly and effectively in high stress situations.

Account Coordinator - Wildman Imprints-HIDE

JOB SUMMARY: The job of an Account Coordinator involves servicing existing accounts and providing client satisfaction by optimizing revenue and encouraging account growth. A main facet of this job is supporting all administrative needs of the Account Managers, which would include quoting, follow up, nurturing the customer, order development and processing, and internal customer service.  Coordinators speak with clients regularly, providing them product updates, marketing ideas, technical support and other account-related reports. The job also involves artwork planning and discussion with the customer in preparation for decorating the garments or hard goods in order to properly prepare the order for the Order Processing Team. ESSENTIAL FUNCTIONS: Communicates closely with customers regarding product due dates and commitments made by Account Manager. Works closely with Internal Team and Account Manager to solve customer interests or concerns. Schedule and coordinate growth opportunities with customers and Account Managers. Help facilitate customer information between office, production and Account Manager. Prepare quotes in a timely manner to be given directly to the customer or to the Account Manager. Make follow up calls to customers regarding quotes, new products, or upcoming events. Facilitate orders from the customer and prepare them for the order processing team. Help Account Manager increase customer’s previous years spend. Update and manage information in the CRM. KNOWLEDGE, SKILLS AND ABILITIES: Ability to convey information effectively through written and verbal communication. This may include written reports or correspondence or to speak with internal and external customers. Ability to apply math skills such as percents, ratios and interpret graphs and charts. Demonstrates the use of problem solving through the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Proficient in use of personal computer including electronic mail, routine database activity, word processing and spreadsheet using Microsoft applications. Learn and apply all areas of the ERP, Q Page, and Design Workflow. Lean and understand the company stores (websites) for the customers. Able to handle multiple tasks simultaneously. Ability to handle difficult tasks calmly and effectively in high stress situations. EDUCATION AND WORK EXPERIENCE: High School diploma or general education degree (GED) and two to five years of sales experience is preferred. Working Conditions/Physical Abilities: Well lighted, heated/or air-conditioned indoor office/production setting with adequate ventilation. Light physical activity performing non-strenuous daily activities of a primarily administrative nature. Ability to maneuver throughout the facility/facilities as needed. Manual dexterity sufficient to reach/handle items and work with fingers.

Outside Sales Representative/Account Manager - Wildman Imprints-HIDE

This position is responsible for Business to Business sales. You will call on business owners, senior level decision makers, and executives to promote Wildman solutions in support of our products.  The position will develop and present competitive solutions by promoting Wildman’s reputation, reliability and industry stature.  You are expected to prospect using both conventional and creative means, which includes cold-calling to social networking, in order to build the business base. Responsibilities: Generates and develops new business to meet specified sales goals. Responds to all inquiries and requests in a timely and professional manner. Prepares and presents sales proposals. Plans and manages potential prospects in sales territory. Understands and communicates information regarding company products, services, and policies and procedures to new/potential customers. Possesses and maintains thorough knowledge of Wildman Business Group industry product information. Continually gathers information on local competition and prevalent industry and business climate within given territory; communicates information to management and others as needed. Negotiates contracts/service agreements. Ensures that all required client paperwork is complete, accurate, and submitted on time. Provides timely and accurate reports as required. Attends and participates in business/trade events that impact business unit. Attends and participates in team strategic sales meetings. Performs other duties as assigned by manager. Qualifications or Skill Required: Minimum Requirements: Bachelor’s degree (B. A.) or equivalent, one to two-year’s experience, or equivalent combination of education and experience. Must be a self-starter and proactive. Commitment to excellence and high standards. Excellent written and verbal communication skills. Good judgement with the ability to make timely and sound decisions. Creative, flexible, and innovative team player. Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization. Strong organizational skills; able to manage priorities and workflow. Ability to work independently and as a member of various teams and committees. Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Excellent problem resolution and consultative sales skills. Proven ability to handle multiple projects and meet deadlines. Professional representation of the company. Strong interpersonal skills. Ability to prepare reports and business correspondence. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Proficient on Microsoft Office software: Outlook, Word, Excel, PowerPoint and Internet Explorer. Must be able to speak, read, write, and understand English as the primary language(s) used in the workplace.

Outside Sales - Uniform & Linen Division

Wildman Uniform & LInen Division (WUL) is currently seeking to fill an Outside Sales position. The position is responsible for Business to Business sales.  They will call on business owners, senior level decision makers, and executives to promote Wildman solutions in support of our products.  The position will develop and present competitive solutions by promoting Wildman’s reputation, reliability and industry stature.  They are expected to prospect using both conventional and creative means, which includes cold-calling to social networking, in order to build the business base.

Essential Functions

  1. Generates and develops new business to meet specified sales goals.
  2. Responds to all inquiries and requests in a timely and professional manner.
  3. Prepares and presents sales proposals.
  4. Plans and manages potential prospects in large sales territory.
  5. Understands and communicates information regarding company products, services, and policies and procedures to new/potential customers.
  6. Possesses and maintains thorough knowledge of Wildman Business Group industry product information.
  7. Continually gathers information on local competition and prevalent industry and business climate within given territory; communicates information to management and others as needed.
  8. Negotiates contracts/service agreements.
  9. Ensures that all required client paperwork is complete, accurate, and submitted on time.
  10. Provides timely and accurate reports as required.
  11. Attends and participates in business/trade events that impact business unit.
  12. Attends and participates in team strategic sales meetings.
  13. Performs other duties as assigned by manager.

REQUIREMENTS & QUALIFICATIONS

  1. Good judgement with the ability to make timely and sound decisions.
  2. Creative, flexible, and innovative team player.
  3. Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization.
  4. Strong organizational skills; able to manage priorities and workflow.
  5. Ability to work independently and as a member of various teams and committees.
  6. Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
  7. Excellent problem resolution and consultative sales skills.
  8. Proven ability to handle multiple projects and meet deadlines.
  9. Professional representation of the company.
  10. Strong interpersonal skills.
  11. Ability to prepare reports and business correspondence.
  12. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  13. Proficient on Microsoft Office software: Outlook, Word, Excel, PowerPoint and Internet Explorer.
  14. Must be able to speak, read, write, and understand English as the primary language(s) used in the workplace.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is frequently required to do the following:

  1. Coordinate multiple tasks simultaneously.
  2. Collect, interpret, and/or analyze complex data and information.
  3. Understand and respond to a diverse population.
  4. Lift and/or move up to 50 pounds, including a briefcase, laptop, sales samples, and/or sales materials.
  5. In most territories, travel is required by car but must be able to travel by plane, if necessary to meet customer deadlines, appointments etc.
  6. Proof of insurance and a clean BMV record is required.
  7. Ability to use telephone/cell phone to communicate with customers, Inside sales and support, and Outside Sales personnel.

WORK ENVIRONMENT

  1. Inside average office environment.
  2. Must occasionally be in production area for pickup of customer orders, average time of 30 minutes or less in other areas than office.
  3. Production area average temperature 62 F and 95 F January through December.
  4. Average office noise levels.
  5. No personal protective equipment required.Ambient temperature between 68 and 76F in office.

JOB REQUIREMENTS

  • Bachelor’s degree (B.A.) or equivalent, one to two year’s experience, or equivalent combination of education and experience.
  • Must be a self-starter and proactive.
  • Commitment to excellence and high standards.
  • Excellent written and verbal communication skills.

Account Service Representative - Uniform & Linen Division

Are you looking to experience the benefits of working for a for-purpose company with a community culture? Are you looking for an opportunity to enjoy the scenery as you drive a WUL vehicle daily to make deliveries? Wildman Uniform & LInen Division (WUL) is currently seeking an Account Service Representative (ASR).  You may be ASR material if you enjoy building relationships with area business people as you take care of your customers.

 PRIMARY RESPONSIBILITIES

The ASR reports to a Route Manager in charge of his specific area. Delivers, sells and services Wildman Business Group products to customers while driving a WUL vehicle on a daily basis. ASR’s are provided with company uniforms and coats according to seasons. An ASR guided by established policy and procedures but receives daily/weekly guidance from superior for all projects, customer service issues and miscellaneous items. Main responsibility is to take care of the customer.

ESSENTIAL FUNCTIONS

  • Delivers clean/new product to customers daily.
  • Picks up soiled product for cleaning at WUL production plant.
  • Unloads soiled product and distributes at plant accordingly.
  • Loads truck with product for next delivery day.
  • Verifies daily invoicing with a handheld computer.
  • Tracks customer inventory of product for correct delivery and billing quantities.
  • Takes care of or assists in customer service issues concerning their route customers.
  • Completes all daily paper work as needed.
  • Increases dollar volume on route by soliciting additional sales.
  • Responsible for retaining current customers.
  • Keep truck clean and notify Fleet Managers of any truck issues.
  • Responsible for keeping truck plugged in during very cold weather.

REQUIREMENTS & QUALIFICATIONS

  • Attention to detail is a must as errors may involve loss of customers.
  • Requires ability to use handheld pc, keyboard, monitor, phone, calculator, printer, and copier.
  • Requires ability to communicate verbally with others.
  • Ability to handle multiple projects at once and maintain organization.

Physical Requirements

  • Requires maximum physical effort.
  • Required to sit for extended periods,
  • Must be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk.
  • Must be able to drive a truck/step van.
  • Maximum unassisted lift = 50 lbs.
  • Ability to read, enter and use efficiently a hand held computer
  • Ability to use telephone to communicate with customers and internal support personnel.
  • Must wear steel toed shoes/boots.
  • Gloves are recommended.

ENVIRONMENTAL REQUIREMENTS

  • Outside air temperatures during all seasons.
  • Including extreme heat/humidity during summer and cold during winter season.
  • At times, extreme odors or unclean product,.

JOB REQUIREMENTS

  • High school diploma general education degree (GED) and two to five years of sales experience is preferred.
  • Requires a Chauffeurs license.
  • Must pass a DOT physical prior to employment.
  • Must pass drug/alcohol screening.

Service Manager - Facility Services

Service Managers are responsible for building and maintaining positive relationships with customers while generating sales growth, monitoring service quality, ensuring customer satisfaction and providing front-line supervision to the Account Service Representatives, A.S.R.’s.  Reports directly to the FAS General Manager.

Minimum time requirements:  generally, 40-45 hours/week based upon the routes assigned. Service Manager is required to stay until each of their ASR’s are done each day.

 PRIMARY RESPONSIBILITIES

  • You will be required to visit all customers monthly.
  • Visits will consist of surveys, inventory counts, and to ensure 100% customer satisfaction.
  • Any negative issues will be remedied immediately not to exceed 30 days.
  • Responsible to maintain all current business.
  • You will be required to return all Trouble Board calls immediately.
  • All other calls will be returned/completed within 24 hours.
  • You must maintain a positive or break-even route volume for your assigned routes. This is measured weekly.
  • You will call on every item that is stopped by a customer.
  • You will be responsible for the training, mentoring, and wellbeing of a team of ASR’s.
  • You will check each of them daily to ensure route completion.
  • Communicate and listen to your team daily.
  • You will conduct weekly training and talk with each ASR concerning their Weekly Key Data.
  • You will ensure your team is aware of and trained on all company policy and procedures.
  • You will be held accountable to produce leads to encourage growth within the Wildman Business Group family of companies.
  • You will also work with your team to help grow each route with additional products and accounts.
  • You will cover each ASR’s route while they are on vacation, sick days, etc.….
  • Other duties as assigned.

REQUIREMENTS & QUALIFICATIONS

  • Must be a team player.
  • HS Diploma/GED required and Must be at least 21 years of age.
  • Must have a valid driver’s license.
  • Previous management experience preferred.
  • Previous sales experience preferred.
  • Must be able to pass a DOT physical.
  • Must be highly organized.
  • Must be proficient with computers.
  • Must be proficient with MS Office:  Outlook, Word, and Excel

Support Specialist - Facility Services - HIDE

PRIMARY RESPONSIBILITIES:
The Support Specialist will report to the Purchasing Manager and Service Coordinators. This person is responsible for providing optimal customer service to customers and all divisions of Wildman Business Group.ESSENTIAL FUNCTIONS:
Customer Service & Internal Support

  • Assist in answering all incoming customer calls, walk-in customers, and Account Representative calls and handling the customer accordingly in a professional, accurate and timely manner.
  • Expected to provide professional, accurate, and rapid solutions to customer needs and internal needs.
  • These needs can be but are not limited to new account creation, processing sales orders, invoicing and invoice inquiries, reporting, quoting, and route and account maintenance.
  • When needed, cover responsibilities of the service coordinator and other miscellaneous administrative support.
  •  Maintain a clean and professional working area.
  •  Follows company procedures.
  • Follow dress code to maintain a professional appearance.
  •  Other tasks as assigned

    Secondary Purchasing Agent
  • Actively manage select vendors by placing routine purchase orders, managing vendor back orders, and looking for cost savings opportunities.
  • Assist purchasing team with reporting of slow moving and low margin products.
  • When needed, cover the responsibilities of the purchasing agent.Webstore Order Champion
  •  Process web orders and provide solutions to customers on back ordered items.
  • Responsible for webstore account creation and maintenance.
Qualifications:

  • Requires high school diploma or equivalent and general knowledge in customer service and purchasing.
  • Basic bookkeeping and math skills.
  • High level of verbal and written communication skills.
  •  Proficiency in English; second language a plus.
  •  Ability to stay calm and on-task in high-stress situations.
  • Must have experience with PC’s and have knowledge of Microsoft Office products: Outlook, Word and Excel.
  • Requires ability to use keyboard, monitor, phone, calculator, printer, and copier and fax machine.
  •  Is generally guided by established policy and procedures but receives daily/weekly guidance from superior for all projects and customer service issues and miscellaneous items.
  •  Attention to detail is a must as errors may involve loss of customers.
  •  Ability to handle multiple projects at once and maintain organization and prioritize daily workload.
  •   Discretion with personal and confidential information.
  • Team player with a growth mindset.
  •  Willingness to learn new tasks and take on new responsibilities.

Physical and Environmental Requirements:

  •  Low physical effort required to sit for extended periods, stand at files, bend, stoop, lift, and walk.
  •  Maximum unassisted lift = 50 lbs.  Averages lift less than 15 lbs.
  •  Typing skills- minimum of 50+ words per minute.
  •  Ability to read and enter handwritten orders from Outside Sales and customers via email and postal mail/fax.
  • Ability to use telephone/email to communicate with customers, Account Service Representatives, and Sales personnel.
  •   Inside average office environment.
  •   Must occasionally be in production area for pick-up of customer orders.
  •    Average office noise levels.
  •   No personal protective equipment required.

 

HR Generalist/Recruiter - Wildman Business Group-hide

SUMMARY

Wildman Business Group (“WBG”) is currently seeking out a high-level candidate to fill the position of Recruiter/HR Generalist for our Wildman Support Team. Wildman Business Group is a diversified local leader comprised of 5 divisions who are focused on customer service.

To continue the development of our long-term growth strategy, Wildman Business Group has made the decision to increase the size of our outstanding support team. It is our goal to hire a Recruiter/HR Generalist to enhancce our world class, in house HR team.

Recruiter/HR Generalist is responsible for talent acquisition, staffing, employment processing, training and development, safety and health, and records management. This position will also perform general HR duties for the department and employees as duties are assigned.

 

Responsibilities:
  1. Ensure that WBG hires the highest quality candidates with the skills, education and experience necessary to meet our needs
  2. Full execution of the recruitment process (including posting, phone interviews, job interviewing, regular communication with candidates and managers)
  3. Administers job interviewing schedules for all job vacancies ( and keeps promises made to job applicants)
  4. Creates and maintains job descriptions and scorecards with the assistance of supervisors/managers
  5. Social networking, cold calling, recruiting and closing candidates
  6. Implement selection process and tools to support hiring managers with recruiting and selection
  7. Evaluate and select colleges and universities from which to source candidates and develop relationships, based on WBG needs
  8. Develop strong rapport/working relationships with diverse audiences including, but not limited to candidates, college faculty and career office administration; community and profession organizations, and vendors
  9. Develops a pool of internal and external talents
  10. Provide a high level of customer service in consulting with, educating, and guiding hiring managers in comprehensive recruitment and staffing issues, policies and processes
  11. Responsible for and conducts onboarding/orientation of new employees.
  12. Assist with and monitors the training, development and performance reviews of all hires
  13. Responsible for safety programs/training in all divisions.
  14. Compliance with all federal and state laws
  15. Coordinates and maintains application system; distributing applications to supervisors and managers
  16. Ensure that new hire paperwork/authorizations is consistent with our policies and practices
  17. Creates/inputs new hires into the payroll system as needed; makes personnel changes in the system
  18. Maintains a running list of all position and reports the progress on assigned job vacancies on a regular basis, communicates early warning and provide the regular feedback about the performance of the recruitment process
  19. Preparation of the yearly recruitment plan and the budget
  20. Monitors the job market and prepares analyses and summaries of the main job market movements
  21. Creates offer letter and addendums
  22. Demonstrates knowledge of and a commitment to WBG’s mission and values; develops an employee-oriented culture that emphasizes quality, continuous improvement , and high performance
  23. Personal ongoing development
  24. Performs other reasonably-related duties as may be assigned by the Director of Human Resources

Requirements and Qualifications

  1. Bachelor’s degree or equivalent work experience preferred
  2. Minimum of 2 years of experience as a recruiter
  3. Knowledge of full recruiting components including, but not limited to networking, sourcing, qualifying and assessing
  4. Strong interviewing and assessment skills
  5. Strong interpersonal skills required for effective networking
  6. Strong organizational skills
  7. Ability to work independently and take initiative in setting own direction within broad parameters
  8. Solid understanding of HR policies and familiarity with staffing models and workforce planning issues
  9. Understanding of the competitive forces influencing the job market/applicant pool and creatively addressing alternate recruiting strategies
  10. Understanding of employment law, specifically as it relates to interviewing and selection
  11. Resourceful, creative, ability to sell
  12. Ability to balance multiple priorities and achieve in a fast paced, dynamic environment
  13. Ability to effectively utilize recruiting systems for tracking and managing applicants and MS Office Suite (Excel, PowerPoint, email, databases)

This position will be based in Warsaw,IN.

Account Coordinator – Corporate Apparel & Promotional Products hide

JOB SUMMARY: The job of an Account Coordinator involves servicing existing accounts and providing client satisfaction by optimizing revenue and encouraging account growth.  A main facet of this job is supporting all administrative needs of the Account Managers, which would include quoting, follow up, nurturing the customer, order development and processing, and internal customer service.  Coordinators speak with clients regularly, providing them product updates, marketing ideas, technical support and other account-related reports.  The job also involves artwork planning and discussion with the customer in preparation for decorating the garments or hard goods in order to properly prepare the order for the Order Processing Team. ESSENTIAL FUNCTIONS:  Communicates closely with customers regarding product due dates and commitments made by Account Manager. Works closely with Internal Team and Account Manager to solve customer interests or concerns. Schedule and coordinate growth opportunities with customers and Account Managers. Help facilitate customer information between office, production and Account Manager. Prepare quotes in a timely manner to be given directly to the customer or to the Account Manager. Make follow up calls to customers regarding quotes, new products, or upcoming events. Facilitate orders from the customer and prepare them for the order processing team. Help Account Manager increase customer’s previous years spend. Update and manage information in CRM. KNOWLEDGE, SKILLS AND ABILITIES: Ability to convey information effectively through written and verbal communication. This may include written reports or correspondence or to speak with internal and external customers. Ability to apply math skills such as percents, ratios and interpret graphs and charts. Demonstrates the use of problem solving through the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Proficient in use of personal computer including electronic mail, routine database activity, word processing and spreadsheet using Microsoft applications. Learn and apply all areas of ERP, Q Page, and Design Workflow. Lean and understand the company stores (websites) for the customers. Able to handle multiple tasks simultaneously. Ability to handle difficult tasks calmly and effectively in high stress situations. EDUCATION AND WORK EXPERIENCE:  High School diploma or general education degree (GED) and two to five years of sales experience is preferred. Working Conditions/Physical Abilities: Well lighted, heated/or air-conditioned indoor office/production setting with adequate ventilation. Light physical activity performing non-strenuous daily activities of a primarily administrative nature. Ability to maneuver throughout the facility/facilities as needed. Manual dexterity sufficient to reach/handle items and work with fingers.

Account Coordinator – YouTheFan - HIDE

JOB SUMMARY: The job of an Account Coordinator involves servicing existing accounts and providing client satisfaction by optimizing revenue and encouraging account growth. A main facet of this job is supporting all administrative needs of the Account Managers, which would include quoting, follow up, nurturing the customer, order development and processing, and internal customer service. Coordinators speak with clients regularly, providing them product updates, marketing ideas, technical support and other account-related reports. ESSENTIAL FUNCTIONS:  Communicates closely with customers regarding product due dates and commitments made by Account Manager. Works closely with Internal Team and Account Manager to solve customer interests or concerns. Schedule and coordinate growth opportunities with customers and Account Managers. Help facilitate customer information between office, production and Account Manager. Prepare quotes in a timely manner to be given directly to the customer or to the Account Manager. Make follow up calls to customers regarding quotes, new products, or upcoming events. Facilitate orders from the customer and prepare them for the order processing team. Help Account Manager increase customer’s previous years spend. Update and manage information in the CRM. KNOWLEDGE, SKILLS AND ABILITIES: Ability to convey information effectively through written and verbal communication. This may include written reports or correspondence or to speak with internal and external customers. Ability to apply math skills such as percents, ratios and interpret graphs and charts. Demonstrates the use of problem solving through the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Proficient in use of personal computer including electronic mail, routine database activity, word processing and spreadsheet using Microsoft applications. Able to handle multiple tasks simultaneously. Ability to handle difficult tasks calmly and effectively in high stress situations. EDUCATION AND WORK EXPERIENCE:  High School diploma or general education degree (GED) and two to five years of sales experience is preferred. Working Conditions/Physical Abilities: Well lighted, heated/or air-conditioned indoor office/production setting with adequate ventilation. Light physical activity performing non-strenuous daily activities of a primarily administrative nature. Ability to maneuver throughout the facility/facilities as needed. Manual dexterity sufficient to reach/handle items and work with fingers.

E Commerce Coordinator – YouTheFan -HIDE

JOB SUMMARY: The E-Commerce Coordinator will manage E-Commerce activities and accurate webpage content, define data-driven marketing strategies and promotions, and measure effectiveness of those initiatives. This position will work in conjunction with the VP of Internet Marketing and other team members, with collaboration skills playing a key role. ESSENTIAL FUNCTIONS: 

  • Must have a working knowledge of Magento with new product entry and product maintenance
  • Ability to do product set up and management within Amazon
  • Amazon AMS campaign maintenance
  • Assist sales team with 3rd party product set up and product maintenance
  • Create and set up promotions on youthefan.com
  • Understanding and ability to report on KPI’s
  • Review and report on digital marketing campaigns
  • Review and report on Google Search Console recommendations
  • Work in collaboration with marketing team to analyze and assit and coordination marketing campaigns

KNOWLEDGE, SKILLS AND ABILITIES:

  • Advanced knowledge of Excel (Vlookup, Pivot Tables, Formulas, and other tools)
  • Ability to work with product data and product feeds
  • Experience working in content management systems
  • Ability to create HTML web pages

EDUCATION AND WORK EXPERIENCE: 

  • BS or BA degree in Business Administration, Marketing/Sales.
  • Two to three years’ experience with day to day internet content management

Operations Manager – YouTheFan -HIDE

JOB SUMMARY: Reporting to the COO, the Operations Manager will be responsible for improving performance, productivity, efficiency and profitability through the implementation and management of effective processes and procedures. The primary outcomes of these responsibilities will be 100% order fulfillment and customer satisfaction, while maximizing profitability. The Operations Manager will lead and manage the Customer Service Manager, Warehouse Manager, Graphic Department, and Data Analyst. Includes monitoring and analyzing the current system of production and order processes, continually auditing effectiveness, and working out a strategy for improving if necessary. Operations manager will be responsible for liaising with other team members, including interacting with managers of different areas of the organization, presenting findings to stakeholders and higher management as well as training and supervising new employees and tracking and measuring staff performance. KEY OBJECTIVES:

  • The Operations Manager is the “right-hand man” of the COO and is responsible to execute and deliver results, providing updates and recommendations to the COO.
  • Nothing falls through the cracks. Ensure every process is followed, that processes are efficient, and looking ahead to future demands and growth and preparing accordingly.
  • Run operations so that VP of sales, account managers, and account coordinators can focus on sales. Your job is to make sure everything from an operational standpoint is running smooth. This is critical to the company’s growth.

ESSENTIAL FUNCTIONS: 

  • Continuous improvement of operational systems, processes and best practices that guarantee organizational well-being.
  • Oversee, the purchasing of materials, plan inventory and ensure warehouse efficiency.
  • Contribute towards the achievement of company’s strategic and operational objectives.
  • Examine financial data/statements and use them to improve profitability.
  • Perform quality controls and monitor production and fulfillment KPI’s.
  • Monitor and manage customer service, order entry, and inventory KPI’s.
  • Manage the product life cycle by analyzing inventory turns, logo transitions, sell off periods, and licensing advances.
  • Position the operation to fully support the needs of both the customers and the sales team to maximize retention and sales growth.
  • Manage our manufacturers, suppliers, and import supply chain.
  • Responsible for making sure all P&L expense categories remain under budget.
  • Ensuring high-quality, exceptional service is provide to our external and internal customers.
  • Collaborate with VP of Sales and Customer Service Manager on program development for new customers to ensure seamless onboarding
  • Incoming and outgoing freight management. This includes all logistics ensuring timely, accurate, and cost effective delivery to customers.
  • Develop & document processes; implement and execute consistently on existing processes.
  • Supervise team in accordance with company policies and procedures.
  • Conduct employee interviews, orientations, hiring/firing, in coordination with the COO and HR.
  • Manage performance and salary reviews, and develop employee development plans

KNOWLEDGE, SKILLS AND ABILITIES:

  • Proven work experience in an operations management role, or most aspects of the role.
  • Adequate knowledge of organizational effectiveness and operations management.
  • Budget oversight experience, forecasting, and KPI management.
  • Adequate knowledge and experience managing inventory
  • Basic IT skills and good skills relating to databases, MS Office, software applications.
  • Leadership and organizational skills and experience.
  • Strong work ethic and ability to work in self-directed, fast-paced entrepreneurial environment.
  • Exceptional written and verbal communication. This may include written reports or correspondence or to speak with internal and external customers, and executive management.
  • Demonstrates the use of problem solving through the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Ability to handle difficult tasks calmly and effectively in high stress situations

EDUCATION AND WORK EXPERIENCE: 

  • BS or BA degree in Business Administration, Marketing/Sales required; MBA a plus
  • Minimum five to seven years of experience

Production Manager - 2nd Shift - Wildman Uniform and Linen

Job Summary: Manages all the day to day operations of the production facility- split responsibilities with other production manager- one production manager manages Linen Department, Hanging Department and Pressing Department – one manages the Washroom, soil area, uniform sort system and load building. Both should be able to effectively cover the others position while absent.

Duties and responsibilities Include: Working with direct employees on making rate, quality control, safety and communication within the department. Shipping and receiving and managing inventories of all production merchandise, supplies and chemicals. Ensuring Service and Sales Departments are provided with the products and merchandise needed to service the end user (our customers). Working closely with sales and service managers to adjust our standards to match and stay in line with the customers’ needs. Managing all the costs and expenses of the production facility. Line by line tracking if necessary. Working closely with Engineering to ensure all equipment is functioning properly, recording and reporting all breakdowns. Possibly helping in the repair of said equipment. Recording and reporting on efficiencies, merchandise use, scrap, PDO, and numerous other items. Must be able to operate and understand the equipment in your area. Reporting weekly budgeting numbers to C.E.O., C.O.O. and other executive officers of the company. Conducting daily huddle and monthly meetings with all production employee’s reviewing safety concerns, production efficiencies, quality control issues, and upcoming events. Developing new ideas to reduce costs within each production department. Enforcing WBG rules, regulations and help employees understand WBG handbook.

Supervisory Responsibilities: Directly supervises up to 25 employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications and Requirements: High school diploma or equivalent. Previous management experience. Attention to detail and able to multi-task. Ability to use desktop pc, keyboard, monitor, phone, calculator, and other office equipment. Ability to communicate effectively.

Physical Requirements: Requires that you can stand for extended periods of time, most of the day. Must be able to fill in for subordinates. Must be able to drive forklift and company vehicle if needed. Ability to bend, stoop, squat, kneel, twist, lift, push and reach. Ability to do some repetitive motion and fine motor skill.

Environmental requirement: Extreme heat/humidity in summer months. Extreme cold in winter months. Noisy plant atmosphere- (no P.P.E. required). Very fine particles of lint within plant. (no P.P.E. required).

Laser Operator – YouTheFan -HIDE

JOB SUMMARY: The laser machine operator position safely performs laser cutting and sorting for a variety of organizational manufacturing needs. ESSENTIAL FUNCTIONS: 

  1. Perform typical laser cutting operations.
  2. Select proper cutting programs, files and fixtures.
  3. Establish proper stop location, adjust laser beam focal point.
  4. Make proper set-up for cutting and operations.
  5. Perform prescribed maintenance as required.
  6. Perform all dimensional inspections.
  7. Detect and report defective materials and/or parts or questionable conditions to the department supervisor.
  8. Inspect, prepare, and deliver all production parts to various assembly departments.
  9. May work at different work station as production needs require.

KNOWLEDGE, SKILLS AND ABILITIES:

  1. High School Diploma or GED
  2. Have knowledge of set up and operation of laser machine
  3. Must possess mechanical knowledge of laser machine, set up and maintenance.
  4. Proficiency with measuring devises and work within blueprint specification and tolerance.
  5. Must be able to perform basic mathematics and have a good understanding of fractions and numbers to three decimal places.
  6. Must have experience with the use of measuring tools.
  7. Must be able to lift 75lb and more with assistance.
  8. Strong analytic skills
  9. Curiosity, critical thinking
  10. Ability to communicate/ present findings.
  11. Strong work ethic required

Fulfillment Supervisor – YouTheFan - HIDE

JOB SUMMARY: The Fulfillment Supervisor will assist the Warehouse Manager in planning, coordinating, and directing the fulfillment process to ensure ship dates are met 100% of the time. This position will ensure continuous customer satisfaction (both internal and external customers) with the established standards through supervision of shipping desk and order pickers. This job includes hands on tasking and will require the ability to task day to day essential activities while also giving supervision over the fulfillment process. ESSENTIAL FUNCTIONS: 

  1. Manage all open orders and release to the picking portal based on ship date and for pre-picking of large orders.
  2. Print all orders, shipping labels, pick tickets, packing lists and prioritize and organize for the pickers.
  3. Be sure picking portal is empty at the end of each day
  4. 100% ship date accuracy. If an order is not able to be fulfilled due to inventory, the order is pushed back to the inventory Q and ship date will be changed.
  5. Ensure all orders requiring routing are consistently executed according to customer routing guidelines
  6. Supervise pickers to ensure daily pick rate is consistently achieved at 80%.
  7. Emails from the sales department and customer service department will be answered within 2 hours. All other emails will be answered within 24 hours.
  8. Provide excellence customer service to the office team
  9. Establish picking schedule for the day and provide Warehouse manager available non-picking hours so he can schedule their non-pick time efficiently.
  10. Keep shipping and receiving area clean, organized, and everything accounted for.
  11. Analyzes and resolves work problems, or assists workers in solving problems.
  12. Supervise team in accordance with company policies and procedures.
  13. Suggest improvements that can be made to increase activity, results, efficiencie

KNOWLEDGE, SKILLS AND ABILITIES:

  • Strong oral and written communication skills
  • Excellent organizational skills
  • Supervisory experience
  • Intermediate knowledge of computers, software applications, MS Office.
  • Ability to handle difficult tasks calmly and effectively in high stress situations
  • High school diploma or equivalent

General Warehouse/Production Worker – You The Fan- HIDE

JOB SUMMARY

The YTF General Warehouse/Production worker positions involve assembly of Stadium View products as a primary facet of this job, with a secondary role of understanding and retaining the capability to engage in pick/pack of customer orders when necessary, utilizing acceptable efficiency and accuracy.

ESSENTIAL FUNCTIONS

  • Assembly of Stadium View products, including End Tables, 5 Layer Stadium Views, and potentially future items introduced to the line.
  • The ability to pick/pack customer orders with efficiency and accuracy as needed.
  • Be a team player and complete tasks assigned.
  • Maintain efficiency in all tasks.
  • Maintain/improve operations by following protocols learned in training.
  • Ability and dedication to report to work on time.
  • Ability to handle/operate light power tools such as drills/screw guns.
  • Other duties as assigned.

Requirements

  • High school diploma or equivalent.
  • Previous warehouse experience preferred.
  • Attention to detail and able to multi-task.
  • Ability to use desktop pc, keyboard, monitor, phone, calculator, and other office equipment.
  • Ability to communicate effectively.

Working Conditions/Physical Requirements

  • Indoor warehouse setting with adequate ventilation.
  • Light physical activity performing daily activities of a primary production nature.
  • Able to lift up to 50 pounds.
  • Able to be standing for a majority of shift.
  • Ability to maneuver throughout the facility as needed.
  • Dexterity sufficient to reach/handle items and work with fingers.

Order Processing Specialist - You the fan!-hide

SUMMARY

Provide support to internal sales and service team. This includes order entry, various forms of data entry, communication with customers via phone and email, and clerical duties that support office function.

ESSENTIAL FUNCTIONS

Data Entry to include:

  • Customer orders; Customer credits
  • Process vendor and sample returns
  • Weekly reports
  • Post order entry follow up and order management.
  • Track status of orders, see them through to on time fulfillment with the customer.
  • Execute a variety of clerical duties that support the internal team and management.
  • Works closely with Internal Team and External Sales Representative to solve customer interests or concerns.
  • Help facilitate customer information between office, production and external sales representative. Answer all incoming calls and handle where appropriate or transfer to account rep or manager when necessary.
  • Assist our walk-in customers who come through the front door.
  • Assist Wildman Employees with their orders.

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to convey information effectively through written and verbal communication. This may include written reports or correspondence or to speak with internal and external customers.
  • Ability to apply math skills such as percents, ratios and interpret graphs and charts.
  • Demonstrates the use of problem solving through the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Proficient in use of personal computer including electronic mail, routine database activity, word processing and spreadsheet using Microsoft applications.
  • Learn and apply all areas of our systems and software which include, Web Jaguar, the Q Page, CRM, and MAS.
  • Able to handle multiple tasks simultaneously.
  • Ability to handle difficult tasks calmly and effectively in high stress situations.

EDUCATION AND WORK EXPERIENCE

High School diploma or general education degree (GED) and two to five years of sales experience is preferred.

Order Processing Specialist Wildman Imprints-HIDE

SUMMARY

Provide support to internal sales and service team. This includes order entry, various forms of data entry, communication with customers via phone and email, and clerical duties that support office function.

ESSENTIAL FUNCTIONS

Data Entry to include:

  • Customer orders; Customer credits
  • Process vendor and sample returns
  • Weekly reports
  • Post order entry follow up and order management.
  • Track status of orders, see them through to on time fulfillment with the customer.
  • Execute a variety of clerical duties that support the internal team and management.
  • Works closely with Internal Team and External Sales Representative to solve customer interests or concerns.
  • Help facilitate customer information between office, production and external sales representative. Answer all incoming calls and handle where appropriate or transfer to account rep or manager when necessary.
  • Assist our walk-in customers who come through the front door.
  • Assist Wildman Employees with their orders.

KNOWLEDGE, SKILLS AND ABILITIES

  • Ability to convey information effectively through written and verbal communication. This may include written reports or correspondence or to speak with internal and external customers.
  • Ability to apply math skills such as percents, ratios and interpret graphs and charts.
  • Demonstrates the use of problem solving through the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Proficient in use of personal computer including electronic mail, routine database activity, word processing and spreadsheet using Microsoft applications.
  • Learn and apply all areas of our systems and software which include, Web Jaguar, the Q Page, CRM, and MAS.
  • Able to handle multiple tasks simultaneously.
  • Ability to handle difficult tasks calmly and effectively in high stress situations.

EDUCATION AND WORK EXPERIENCE

High School diploma or general education degree (GED) and two to five years of sales experience is preferred.

Order Processing Coordinator - HIDE

SUMMARY

Provide support to internal sales and management.  This role will include various forms of data and order entry, communication with vendors and decoration suppliers, and clerical duties that will help support the office function and coordinate the order process between account coordinators, customers, vendors, and outsource decorators.

ESSENTIAL FUNCTIONS

Post order entry follow up and order management.  Help manage and maintain all open orders via the Q Page. Tracking the status of orders and seeing them through to on time fulfillment with the customer. Execute a variety of clerical duties that support the internal team and management. Works closely with Internal Team and External Sales Representatives to solve customer interests or concerns with an order. Develop guidelines and build partnership with decoration suppliers. Streamlining the order process with our decoration suppliers. Take necessary actions to correct all errors from vendors or production, including back-order management and scrap.  Data Entry to include: Customer orders Customer credits Process vendor and sample returns; Weekly reports. Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

Ability to handle difficult tasks calmly and effectively in high stress situations. Ability to convey information effectively through written and verbal communication. This may include written reports or correspondence or to speak with internal and external customers. Ability to apply math skills such as percents, ratios and interpret graphs and charts. Demonstrates the use of problem solving through the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Proficient in use of personal computer including electronic mail, routine database activity, word processing and spreadsheet using Microsoft applications. Learn and apply all areas of our systems and software which include, Web Jaguar, the Q Page, CRM, and MAS. Able to handle multiple tasks simultaneously. Ability to handle difficult tasks calmly and effectively in high stress situations.

EDUCATION AND WORK EXPERIENCE

High School diploma or general education degree (GED) and two to five years of sales experience is preferred.

WORKING CONDITIONS/PHYSICAL ABILITIES

Well lighted, heated/or air-conditioned indoor office/production setting with adequate ventilation. Light physical activity performing non-strenuous daily activities of a primarily administrative nature. Ability to maneuver throughout the facility/facilities as needed. Manual dexterity sufficient to reach/handle items and work with fingers.

INTENT AND FUNCTION OF JOB DESCRIPTIONS:

Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Accounts Receivable Clerk - HIDE

SUMMARY

Accounts Receivable Clerk reports to the Accounts Receivable Manager and is responsible for providing financial, administrative and clerical services. Performs complex data entry and related operations in posting accounts receivable payments. Maintains appropriate ledgers. Resolves credit balances and account problems; posts claim denials, refunds, adjustments, and other account actions.

ESSENTIAL FUNCTIONS

Keep track and process accounts and incoming payments in compliance with financial policies and procedures. Perform day to day financial transactions including verifying, classifying, computing, posting and recording accounts receivable data. Prepare bank deposits. Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted. Posts customer payments by recording cash, checks, ACH, and credit card transactions. Verifies validity of account discrepancies by obtaining and investigating information from sales, customer service departments, and from customers. Resolves all deductions by following deductions procedures. Facilitate swift payment of invoices due to the organization by sending bill reminders and/or contacting clients with outstanding accounts. Generate financial statements and reports detailing accounts receivable status. Protects organization’s value by keeping information confidential. Updates job knowledge by participating in educational opportunities. Performs other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

BS Degree in Finance, Accounting or Business Administration desired.

EDUCATION AND WORK EXPERIENCE

High School Diploma minimum with 2+ years of experience with accounting, financial documentation, accounts receivable. Solid understanding of basic accounting principles, fair credit practices and collection regulations. Must possess excellent organization/time management and communication skills. Must have strong computer skills including spreadsheet, and word processing skills.

WORKING CONDITIONS/PHYSICAL ABILITIES

Well lighted, heated/or air-conditioned indoor office setting with adequate ventilation. Light physical activity performing non-strenuous daily activities of a primarily administrative nature. Ability to maneuver throughout the facility/facilities as needed. Manual dexterity sufficient to reach/handle items and work with fingers.

INTENT AND FUNCTION OF JOB DESCRIPTIONS:

Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Accounts Payable Clerk - Wildman Business Group -HIDE

SUMMARY

Wildman Business Group, the local leader in the consumer goods industry, is currently seeking a motivated, experienced Accounts Payable professional to join its success-driven team. Wildman Business Group has been family owned and operated for 65 years. Wildman Business Group finds its success through unrivaled service and is looking for a like-minded team member to provide outstanding support to our Wildman family of companies.

ESSENTIAL FUNCTIONS

  • Responsible for identifying discount opportunities.
  • Prepare payment selection and print/mail weekly checks.
  • Resolve purchase order, contract, invoice, or payment discrepancies and documentation
  • Request and monitor outstanding credit memos.
  • Process invoices through A/P software.
  • Code invoices to divisions for invoice/expense reports.
  • Enter and review weekly credit card transactions and reconcile to statement.
  • Verify vendor accounts by reconciling monthly statements and related transactions.
  • Maintain vendor records.
  • Monitor sales and use tax on applicable invoices.
  • Protect organization’s value by keeping information confidential.
  • Become proficient with the A/P software system to diagnose and solve problems.
  • Assist in month and year end closing.
  • Other duties as assigned.

 

EDUCATION AND WORK EXPERIENCE

  • High school diploma required, college courses in accounting preferred.
  • Two plus years of Accounts Payable experience.
  • Must have a strong work ethic.
  • Must be well organized and a self-starter.
  • Detail oriented, professional attitude, reliable.
  • Thorough knowledge of applicable accounts payable/general ledger systems and procedures.
  • Ability to interact with employees and vendors in a professional manner.
  • Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness.
  • Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately.

Office Coordinator - Wildman Business Group-HIDE

SUMMARY

Wildman Business Group, the local leader in the consumer goods industry, is currently seeking a motivated, experienced Office Coordinator professional to join its success-driven team. Wildman Business Group has been family owned and operated for 65 years. Wildman Business Group finds its success through unrivaled service and is looking for a like-minded team member to provide outstanding support to our Wildman family of companies.

ESSENTIAL FUNCTIONS

  • Primary point of contact between the executives and internal/external clients
  • Maintain master corporate calendar of all all-hands events, conferences, holidays and vacations
  • Receive incoming calls and emails; take messages, respond appropriately and route correspondence to the appropriate executive or staff member
  • Handle requests, feedback and queries quickly and professionally
  • Maintain daily electronic journal, arrange meetings and appointments and provide reminders as needed
  • Arrange executive travel, hotel and dining arrangements as needed
  • Take dictation and meeting minutes, accurately enter notes and distribute
  • Monitor office supply levels; reorder when appropriate
  • Maintain strong relationships with vendors and keep price data in order to get best pricing on supplies and services.
  • Perform day to day financial transactions including verifying, classifying, computing, posting and recording accounts receivable data
  • Posts customer payments by recording cash, checks, ACH, and credit card transactions
  • Facilitate swift payment of invoices due to the organization by sending bill reminders and/or contacting clients with outstanding accounts
  • Verifies validity of account discrepancies by obtaining and investigating information from sales, customer service departments, and from customers
  • Produce professional quality reports, presentations and briefs
  • Develop and carry out an efficient documentation and filing system for both paper and electronic records
  • Performs other duties as assigned

 

EDUCATION AND WORK EXPERIENCE

  • Minimum 2 years’ experience as an Office Coordinator or in other secretarial position
  • Full knowledge of office management systems and procedures
  • Basic bookkeeping and math skills
  • Proficiency in English; second language a plus
  • Exemplary planning and time management skills
  • Ability to stay calm and on-task in high-stress situations
  • Current in today’s office technology, and computer software including MS Office
  • Ability to multitask and prioritize daily workload
  • High degree of accuracy and attention to detail
  • Solid understanding of basic accounting principles, fair credit practices and collection regulations
  • High level verbal and written communications skills
  • Discretion with personal and confidential information

Receptionist/Administrative Assistant-HIDE

SUMMARY

Are you looking to experience the benefits of working for a for-purpose company with a community culture?  Wildman Uniform & Linen Division (WUL) is currently seeking an Receptionist/Administrative Assistant.  You may be Wildman Uniform & Linen (WUL) material If you enjoy working in a fast paced and customer driven environment .

ESSENTIAL FUNCTIONS

  • Receives and directs all in-coming calls, working directly with Service Coordinators and provides support to our service department, managers and our employees in daily office needs and managing our general administrative activities.
  • Greet and assist customers/visitors at the Service Department entrance.
  • Check company voice mail messages and respond as necessary daily.
  • Receive all incoming calls.  Direct calls to the appropriate personnel in a professional, accurate and timely manner.
  • Maintain appropriate inventory on office supplies/printed office forms for the Service office.  Keep copier and printers loaded w/paper and change out ink cartridges/toner as needed.
  • Directing all incoming faxes and confirmations to the appropriate mail box.
  • Maintain a clean and professional appearance in the reception/printer rooms.  Secretarial/data entry support for management/administration.
  • Projects as assigned by management.
  • Entering the TOC responses from Service Department/Supervisor.  Creating daily/weekly TOC reports.
  • Answers and completes customer service calls.  Cross trained to cover Service Coordinator positions during absences, vacations etc., as needed.
  • Key Data Reports: Credit, Add/Stop, Daily Check in.
  • Completes filing as needed.  New account files creation.
  • Assists with contract procedure: copies for customer files, original in safe, scan for Alliant etc.
  • Keeping the driver’s forms stocked on wall.
  • Assists with customer care surveys.
  • Other projects as assigned by supervisor

 

EDUCATION AND WORK EXPERIENCE

  • HS Diploma or equivalent experience in a secretarial position.
  • Full knowledge of office management systems and procedures.
  • Basic bookkeeping and math skills.
  • Proficiency in English; second language a plus.
  • Exemplary planning and time management skills. Ability to stay calm and on-task in high-stress situations. Current in today’s office technology, and computer software including MS Office. Ability to multitask and prioritize daily workload.
  • High degree of accuracy and attention to detail.
  • High level verbal and written communications skills.
  • Discretion with personal and confidential information

Customer Service Coordinator - Uniform & Linen Division - HIDE

SUMMARY

Are you looking to experience the benefits of working for a for-purpose company with a community culture?  Wildman Uniform & Linen Division (WUL) is currently seeking a Customer Service Coordinator.  You may be Wildman Uniform & Linen (WUL) material If you enjoy working in a fast paced and customer driven environment.

The job of a Customer Service Coordinator involves servicing existing accounts and providing client satisfaction.  A main facet of this job is supporting all administrative needs of the Account Service Representatives, which would include taking incoming customer service calls, follow up, nurturing the customer, order development and processing, and internal customer service.

ESSENTIAL FUNCTIONS

  • Take incoming customer service calls, respond to and/or resolve customer inquiries/complaints/requests.
  • Create detail relevant information and routes to appropriate Service Department personnel for follow-up and resolution, ensure customer needs are met.
  • Works closely with Internal Team to solve customer interests or concerns.
  • Various reporting, tracking, and data and entry functions.
  • Communications to and from an internal and external customer, in the form of voice, fax, mail and electronic mail.
  • Assume front desk receptionist duties as needed.
  • Help facilitate customer information between office, production, and Service Team.
  • Maintain familiarity with product offers, promotions, and price book.
  • Be a team player.
  • Maintain customer confidence and protect operations by keeping information confidential.
  • Maintain/improve operations by following policies and procedures and reporting opportunities for process improvement.
  • Update and manage information in the CRM as needed.
  • Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Ability to convey information effectively through written and verbal communication.
  • This may include written reports or correspondence or to speak with internal and external customers.
  • Ability to apply math skills such as percent’s, ratios and interpret graphs and charts.
  • Demonstrates the use of problem-solving through the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Proficient in use of personal computer including electronic mail, routine database activity, word processing and spreadsheet using Microsoft applications.
  • Learn and apply all areas of the ERP, Q Page, and Design Workflow.
  • Lean and understand the company stores (websites) for the customers.
  • Able to handle multiple tasks simultaneously.
  • Ability to handle difficult tasks calmly and effectively in high-stress situations.

Education and Work Experience

  • High School diploma or general education degree (GED).
  • Two to five years of sales experience is preferred.

Working Conditions/Physical Abilities

  • Well lighted, heated/or air-conditioned indoor office/production setting with adequate ventilation.
  • Light physical activity performing non-strenuous daily activities of a primarily administrative nature.
  • Ability to maneuver throughout the facility/facilities as needed.
  • Driving of personal vehicle to and from customer locations.
  • Manual dexterity sufficient to reach/handle items and work with fingers.

Outside Maintenance/Fleet Mechanic Assistant-hide

JOB SUMMARY: Under close supervision from the Fleet Manager, performs routine maintenance as well as cleaning vehicles on a regular basis, will also assist with outside maintenance of WBG properties. ESSENTIAL FUNCTIONS: Perform outside maintenance on WBG property that would include but not limited to mowing, weeding, plowing snow, keeping trees plants and shrubs trimmed. Keeping vehicles cleaned by washing trucks on a scheduled time as outlined by management. Maintain cleanliness in areas of work and tools. Maintain and repair fleet equipment and perform preventative maintenance. Performs vehicle multi-point inspections according to maintenance schedules. Changes vehicle fluids (e.g., oil, transmission, and coolant) according to schedule. Changes vehicle filters (e.g., fuel, oil, air, hydraulic) according to schedule. Replaces worn or leaking seals, gaskets, wiper blades; replaces light bulbs, lenses, headlights and minor repairs. Delivers and picks up vehicles and/or parts as needed. Maintain records of daily check list (pre-trip inspections). Complete all necessary documents, including vehicle records. Perform all assigned duties in a safe and productive manner. Follow the direction of Fleet Supervisor/Manager and Lead Technician. Assure satisfaction of all customers. Perform other duties as assigned by supervisor. Requirements and Qualifications: High school diploma or general equivalency diploma (GED). Must be 18 years of age or older. Lift, push and pull a minimum of 50 lbs repeatedly. Pass a drug test, criminal background, verifiable employment verification, social security, and motor vehicle record check. Knowledge of maintenance of light and heavy-duty automotive equipment. Knowledge of occupational hazards and safety precautions. Skill in safely repairing and testing vehicles and equipment. Skill in following oral and written instructions. Skill in establishing cooperative work relationships with those contacted in the course of work. Ability to work in all types of weather.

Facility/Maintenance Assistant - HIDE

SUMMARY

Responsible for performing routine building maintenance tasks and assisting with the performance of building construction, maintenance and remodeling tasks in one or more fields (e.g. carpentry; electrical; heating, ventilation, and air conditioning (HVAC); plumbing, etc.); learns to perform tasks in other fields; and performs other tasks as assigned.

POSITION RESPONSIBILITIES

  1. Gains job specific expertise through various sources (e.g. on-the-job training, trade publications, vendor publications and manuals, etc.)
  2. Ensures operation of machinery and mechanical equipment by completing preventative maintenance requirements on engines, motors, pneumatic tools, conveyor systems, and production machines; following diagrams, sketches, operations manuals, manufacturer’s instructions, and engineering specifications; troubleshooting malfunctions.
  3. Knowledge of electrical circuitry and can troubleshoot control driven machinery.
  4. Locates sources of problems by observing mechanical devices in operation; listening for problems; using precision measuring and testing instruments.
  5. Removes defective parts by dismantling devices using hand and power tools; examining form and texture of parts.
  6. Determines changes in dimensional requirements of parts by inspecting used parts, using rulers, calipers, micrometers, and other measuring tools.
  7. Adjusts functional parts of devices and control instruments by using hand tools, levels, plumb bobs, and straightedges.
  8. Actively follows the company’s Lock Out Tag Out procedures and works safely.
  9. Fabricates repair parts by using machine shop instrumentation and equipment.
  10. Maintains equipment, parts, and supplies inventories by checking stock to determine inventory level; anticipating needed equipment, parts, and supplies; placing and expediting orders; verifying receipt.
  11. Conserves maintenance resources by using equipment and supplies as needed to accomplish job results.
  12. Provides mechanical maintenance information by answering questions and requests.
  13. Prepares mechanical maintenance reports by collecting, analyzing, and summarizing information and trends.
  14. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  15.  Maintain safe and clean working environment by complying with procedures, rules, and regulations.

REQUIREMENTS & QUALIFICATIONS

  1. High school diploma or equivalent required.
  2. 1 year experience as a maintenance technician preferred. Able to lift 50 pounds.
  3. Communicate orally and in writing with team members to obtain and provide useful information.
  4. Work in adverse conditions such as tight or enclosed spaces, and temperature extremes, indoors or outdoors to complete work assignments. Willingness to work off ladders and elevated positions.
  5. Observe, record, and report unsafe working conditions.
  6. Follow safety standards in working with multiple services, tools, and equipment.
  7. Follow orders and complete work assignments with minimal supervision.
  8. Distinguish frequencies, sounds, colors and odors in the operation of equipment in order to troubleshoot for repairs.
  9. Ability to read and interpret blueprints, sketches and schematics as they relate to buildings and utilities services systems.
  10. Ability to apply methods, practices, and procedures in preventative maintenance, inspection, repair, renovation, and minor construction of buildings and utilities.
  11. Safely operate vehicles and/or construction equipment in all weather conditions. Willingness to drive a forklift and scissor lift.
  12. Knowledge and understanding of OSHA rules and regulations

Facility Maintenance Manager -HIDE

SUMMARY

The Maintenance Manager Plans, directs, and coordinates activities concerned with design, construction, modification, and maintenance of equipment and machinery in industrial plant by performing the following duties personally or through subordinates.

POSITION RESPONSIBILITIES

  1. Previous Electrical and Manufacturing experience is preferred. Knowledge of PLC’s, mechanical systems, electronic control circuitry, motors, hydraulic systems, ammonia systems, boilers, pumps most helpful.
  2. Reviews job orders to determine work priorities.
  3. Schedules repair, maintenance, and installation of machines, tools, and equipment to ensure continuous production operations.
  4. Directs maintenance activities on utility systems to provide continuous supply of heat, cooling, steam, electric power, gas, or air required for operations.
  5. Develops preventive maintenance program in conjunction with maintenance staff.
  6. Reviews production, quality control, and maintenance reports and statistics to plan and modify maintenance activities.
  7. Inspects operating machines and equipment for conformance with operational standards.
  8. Plans, develops, and implements new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of labor and materials.
  9. Requisitions tools, equipment, and supplies required for operations.
  10. Directs training of workers to improve work performance and acquaint workers with company policies and procedures.
  11. Prepares department budget and monitors expenditure of funds in budget.
  12. Other duties as assigned.
  13. Supervisory ResponsibilitiesDirectly supervises a team of employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

REQUIREMENTS & QUALIFICATIONS

  1. High School diploma or equivalency; four to five years related experience.
  2. Ability to lead and mentor a team.
  3. Ability to read and interpret documents such as blueprints, safety rules, operating and maintenance instructions, and procedure manuals.
  4. Ability to write routine reports and correspondence.
  5. Ability to speak effectively before groups of customers or employees of organization.
  6. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  7. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  8. While performing the duties of this Job, the employee is regularly required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds.