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Sycamore Hills Golf Club – Consistency and Attention to Detail

Case Studies

Person smiling in a green jacket against a plain dark background. Posted by: Kelsey Breeden 4 years ago

Need:

Sycamore Hills’ previous provider was actually harming their company’s image due to a lack of consistency and the poor quality of products.

Solution:

Your rental products are inspected each time they enter our facility and repaired or replaced as needed.

“They provide the best service, understand our business, and it’s a hassle-free partnership, helping us keep our image pristine.”

ZACK WYGANT Food & Beverage Director

Situation

Sycamore Hills Golf Club in Fort Wayne, IN, has partnered with Wildman Business Group for over 13 years, and as a premiere, private 18-hole golf course, designed by Jack Nicklaus, they appreciate the consistent, high quality service Wildman provides.

Previously Sycamore Hills had quality issues with their provider and often had to spend valuable work time inspecting their work uniform rentals. For them, poor work uniforms were a poor reflection of the premiere course.

Action

Wildman serves Sycamore Golf Club on a weekly basis and Zack Wygant, Food & Beverage Director, has developed a close relationship with his Wildman Account Service Representative.

“Working closely together with Ken has been a pleasure,” Wygant said. “Not only does he always keep me up-to-date on new service offerings and ideas to consider, he remains consistently professional, punctually driving from Warsaw to Fort Wayne early in the mornings, and strives to go above and beyond regardless of the request.”

Outcome

Sycamore Hills Golf Club’s facilities and brand maintain not only high quality products, but excellent service for their members, and Wildman is the perfect partner to support that effort.

“From the dining room tables, to the golf carts on the course, Wildman provides the attention to detail and dependable quality necessary to consistently present the Sycamore Hills Golf Club brand with the highest professionalism.”

When asked about why they chose to work with Wildman, Zack said, “It’s the relationship we get from Wildman and how they truly care about us that makes them unique. They provide the best service, understand our business, and it’s a hassle-free partnership, helping us keep our image pristine.”

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