Frequently Asked Questions

With other uniform providers, you will need to fill out a card that is physically attached to the garment needing repair. Many times this can get separated from the garment in the wash transition and the repair never gets completed. With Wildman, we do not rely solely on the repair card. We also have a mobile app where your employees can scan the barcode on each item and quickly and easily request a repair through our online app, assuring garments are repaired promptly. We also have uniform inspectors who catch a number of repairs your team members may have missed.

Most uniform companies will implement “at will” price increases where their contracts state they can increase pricing at any time. Wildman believes in simple transparency with our agreements in that we only implement a price increase on your rental items once annually so you can better plan your annual budget and confidently know what your uniform spend is.

With many uniform companies, you still end up paying for these missing uniforms unless you have enough time to review your bill and confront your current supplier. Wildman has virtually eliminated uniform shortages through our automated sort system but in the rare case there is a uniform shortage, no charge would be applied to your bill with our no hassle assurance program.

With other uniform providers if you miss telling the driver about any updated information you may have to wait until the next scheduled delivery day or take time to call the customer service line for help in updating your account. With Wildman, we have both a portal for 24/7 access as well as a mobile app that can be accessed anytime to keep your account up to date with little effort on your part.

Wildman has implemented a very popular vendor-managed inventory (VMI) program which takes all of the work in ordering these types of supplies off your plate. Our ASRs are trained to maintain a specific par level of inventory at your facility that is determined upfront by you to ensure you always have these items on hand and do not have to spend time sourcing, receiving, unloading, or storing them. We will not force load you into inventory levels that you do not need and your minimum par levels can be adjusted up or down at your convenience depending on the needs of your business. We can free up a tremendous amount of time for you or your staff on items you are using every day.

We provide a wide range of products and services, including uniform and linen rentals, cleaning supplies, floor mats, sanitizing stations, branded apparel, and full-service cleaning solutions.

Wildman is headquartered in Indiana but has locations throughout the Midwest to cover a range within Northern and Central Indiana, Central and Southern Michigan, Eastern Illinois, and Western Ohio. We also leverage other family-owned laundries through an industry network to provide consistent service to businesses outside of this service area.

There are several items in addition to the unit price that some providers within our industry typically charge for at times. These include items like damage, prep, loss charges, and many more. These charges can drastically increase your bill from week to week. With Wildman’s custom assurance program, we eliminate unexpected charges keeping your budget consistent week to week.

If you’re an existing customer, please contact our customer service team. If you’re a new customer, simply use the request form on our website, and we’ll assist you in getting exactly what you need.

Yes! We offer custom branding options for uniforms, apparel, and floor mats to help promote your brand while maintaining a professional appearance.

Delivery schedules are tailored to your specific needs and service agreement. We offer a variety of delivery frequencies to ensure your business remains fully stocked with the products you need.

Yes! Wildman is committed to sustainability and offers a selection of eco-friendly products designed to minimize environmental impact while still meeting your business needs. To learn more about our commitment to a better tomorrow, visit https://wildmanbg.com/resources/green-benefits.

We work with each client to create a tailored solution that fits their specific needs. Contact our team to discuss how we can build a custom program for your company.

Yes, we offer expert advice on maintaining a clean, safe environment in your workplace. From cleaning tips to product recommendations, we’re here to support your business, you can get in touch by using our contact form.

You can reach us by phone, email, or through our website’s contact form. Our customer service team is ready to assist you with any questions or concerns you may have.