Niles Steel Tank – A Uniform Company That Cares

Need:

Niles Steel Tank’s previous uniform provider didn’t seem to care about their team or their business.

Solution:

Wildman takes the extra time to figure out your specific needs and then creates an optimal solution for your business.

“Wildman’s suggestions and products to help with slip-and-fall issues were phenomenal. Our new logo mats…have improved our image for our employees and customers.”

CHRIS MAPES Purchasing

Situation

Niles Steel Tank is a supplier for manufacturers who use tanks as an integral part of their products. NST also fabricates glass-lined pipe and fittings for the chemical, paint, and waste water treatment sectors.

After their uniform and linen provider was bought out by another company, they stopped receiving follow-ups to complaints, uniforms were not cleaned to satisfactory standards, and repairs were not being made. They contacted Wildman to perform a plant audit, and shortly thereafter decided to switch providers.

Action

Head of Purchasing Chris Maples said, “We found out through a plant audit with Wildman that our previous provider had been billing us for an extra six mats that were never in the plant. The time Wildman spent with us led to an effortless program start, but in addition their suggestions and products to help with slip-and-fall issues were phenomenal. Our new logo mats came out great and really have improved our image for our employees and customers.”

Outcome

The Niles Steel Tank team was thrilled with their new and improved image as well as the service they received.

“Wildman follows up immediately with concerns, and their communication is great,” Chris said. “I also appreciate the fact that they conduct customer surveys. For us, this shows that a company truly cares. The number of employees we now have in the uniform program has increased once employees saw the difference in the quality of Wildman’s products vs. the previous provider. Employee morale has improved, Wildman saved us time, and billing is exactly as we agreed upon when giving them our business. Thank you, Wildman, for making everything seem so easy.”

Experience the difference of a full-service provider who truly cares about your business.

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