Beer & Slabaugh Construction – Meeting Client Expectations

Need:

Beer & Slabaugh’s last provider failed to meet their image standards and communicated poorly with their team.

Solution:

Wildman delivers quality garments with friendly service and our employees feel more appreciated.

“I appreciate seeing the same Wildman representative every week who handles our needs and questions promptly.”

LEE ANN BEEHLER Office Manager

Situation

For over 50 years, Beer & Slabaugh has provided complete commercial construction site development and preparation in northern Indiana. Beer & Slabaugh is a full-service construction company, and the Beer family still operates the business.

Being in the service business, they realized that their previous national uniform service provider was failing to meet their expectations.

The previous provider did not repair their damaged items. The quality of garments employees received continued to degrade. Poor communication was frustrating. Frequent price increases occurred without notice.

They were in desperate need for a change.

Action

The transition to Wildman went smoothly.

“With anything, change is hard, but Wildman truly made it easy,” said Lee Ann Beehler, the office manager at Beer & Slabaugh. “The quality of the garments we now receive is superior, and I appreciate seeing the same Wildman representative every week who handles our needs and questions promptly.”

Lee Ann was pleasantly surprised to get more of her time back to focus on her primary responsibilities, saying “Ultimately, while I used to have to spend a good amount of time addressing employee complaints regarding their uniforms, my time has been freed back up!”

Outcome

Beer & Slabaugh experienced more than just great uniforms with quality service. Lee Ann added, “The Wildman Account Service Representatives are outstanding and really make the difference. Our employee morale is up, and they too appreciate not only the service they are receiving, but the increased quality of garments they wear everyday.”

Experience the difference of quality garments and friendly service.

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